[Hiring] Service Technician @Lippert

Role Description

The service technician position performs their work offsite at our customer’s facilities, with varying work environments and exposures.

• Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
• Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
• Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
• Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Documents service and installation actions by completing forms, reports, logs, and records.
• Maintains customer confidence by keeping service information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Accomplishes operations and organization mission by completing related results as needed.

Qualifications

• High school diploma and/or related associates degree.
• One to three years related experience and/or training.
• Ability to read and interpret documents.
• Ability to apply common sense understanding to carry out instructions furnished in written or oral form.

Requirements

• Customer/Client Focus.
• Electronics Troubleshooting.
• Analyzing Information.
• Judgment.
• Equipment Maintenance.
• Reporting Skills.
• Confidentiality.
• Quality Focus.
• Results Driven.
• Supply Management.
• Time Management.
• Organizational Skills.

Benefits

• A unique, inclusive and supportive company culture.
• Comprehensive benefit offerings including medical, dental, vision, 401k with employer match, vacation, and more!
• Fair and competitive compensation.
• Career development and mentoring opportunities to grow.
• Holiday, personal and vacation days.

Work Environment

• Work environments will vary; exposure to fumes, airborne particles, moving mechanical parts, and vibration.
• Occasional exposure to extreme weather conditions.
• Noise level may be loud.

Physical Demands

• Regularly required to walk, sit, stand, bend, lift, and move continually during working hours.
• Subject to lifting over 50 pounds.
• Involves sitting for various periods, standing, walking, bending, kneeling, stooping, and crouching throughout the day.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Position Type/Expected Hours of Work

• This is a full-time position, expected work hours are 40 hours per week, Monday through Friday; weekend work may be necessary at times.
• Hourly Pay Rate: $25.00 - $29 per hour.

Travel

• Position will require 100% travel within Tampa Bay / Sarasota-Bradenton Region.
• Territory includes Tampa, Clearwater, St. Petersburg, Sarasota, Bradenton, Venice, Lakewood Ranch, and Palmetto area.

Work Authorization/Security Clearance

• Must be legally authorized to work in the United States.