[Hiring] Service Technician @RCI Doors

Role Description

RCI Doors is seeking a reliable, experienced Commercial Door & Dock Service Technician to service customers throughout the area. This is a remote field position dispatched from home, responsible for diagnosing, repairing, installing, and maintaining commercial and industrial doors and dock equipment.

We install, service, and repair a wide range of equipment — from overhead sectional and rolling steel doors to loading docks, hollow metal doors, glass storefronts, gates, and access control systems. No two days are the same!

We’ll provide you with a company service truck, hand and power tools, uniforms, and a supportive team that values safety, skill, and reliability.

What You’ll Be Doing

• Installing, servicing, and repairing commercial and industrial doors and dock equipment
• Completing fire door and automatic door inspections in accordance with safety and compliance standards
• Performing preventative maintenance to ensure proper door and equipment operation
• Troubleshooting electrical, mechanical, and access control systems
• Reading blueprints and following installation specifications
• Working in commercial, industrial, and institutional settings including warehouses, manufacturing facilities, retail spaces, and office buildings
• Using mobile dispatch software to manage job details, service calls, and customer updates
• Communicating clearly and professionally with customers and coworkers
• Maintaining tools, equipment, and company vehicles in top condition
• Following all safety procedures on every job
• Experience with storefront systems, hollow metal doors, or automatic pedestrian doors is a major plus!

Qualifications

• 3–5 years of experience in the door, construction, or a related industry
• Strong mechanical aptitude and problem-solving skills
• Comfortable working from ladders, lifts, and at various job sites
• Ability to lift up to 50 lbs
• Dependable, customer-focused, and professional
• Basic computer/iPad skills and comfort using mobile apps
• Valid driver’s license with a clean driving record
• Must pass a background check, drug screen, and physical

Benefits

• Medical, Dental, Vision, and Life Insurance
• 401(k) Retirement Plan
• Paid Holidays and PTO
• Boot Reimbursement Program
• Ongoing training and certification opportunities through vendor and safety programs
• Company service truck, tools, and uniforms provided