[Hiring] Service Facilitator Case Manager @Moms In Motion

Role Description

At Moms In Motion, our Service Facilitators are everyday heroes. You’ll spend your days connecting with families, helping them navigate Virginia’s Medicaid Waiver programs (CCC+, CL & FIS, EPSDT), and making sure those you serve can live safe, healthy, and independent lives. If you’re compassionate, organized, and love the idea of making your community a better place—you’ll fit right in!

• Hit the road (locally!) to visit clients in their homes.
• Be the go-to guide for families navigating waiver programs.
• Write up plans of care and assessments that actually make a difference.
• Troubleshoot challenges like service authorizations, timesheets, and more.
• Build lasting relationships with families built on respect, patience, and trust.
• Work remotely from your laptop/tablet.

Qualifications

• At least 2 years of experience supporting individuals with disabilities or the elderly.
• No degree required (we care more about heart and experience).
• Tech-savvy enough for email, docs, spreadsheets, portal navigation and video calls.
• A valid driver’s license & reliable vehicle (no client transport).
• Great communication—both written and spoken.
• Able to pass a background check + provide 2 professional references.
• Bonus points if you’ve got Person-Centered Thinking/Planning training.

Benefits

• Paid Training (we set you up for success!)
• Paid Holidays
• Memorial Day
• Juneteenth
• Independence Day
• Labor Day
• Columbus Day
• Veteran's Day
• Thanksgiving
• Day after Thanksgiving
• Winter Break: December 24th through January 1st
• 1 Floater Holiday: 8 hours to be used on any day of your choice
• Medical, Dental & Vision Insurance
• Disability, Life, and AD&D—company paid!
• 401K with Employer Match 💰
• EAP & Telemedicine Access
• Flexible Spending Accounts & Dependent Care Options
• Supplemental Insurance (Accident, Cancer, Critical Care & more)
• Annual Tech & Auto Stipends 🚗💻
• Mileage & Cell Phone Reimbursement
• Fun Employee Perks (discounts on car rentals, Verizon, AAA, oil changes & more!)

Based on the position’s expectation of completing a minimum of 125 visits per month, anticipated annual earnings generally range from $40,000 to $55,000. Actual earnings will vary based on the number and type of visits completed.