[Hiring] Senior Vice President @Privacy Policy

Role Description

Coastal is seeking a Senior Vice President (SVP) of Healthcare & Life Sciences (HLS) to serve as a market leader responsible for both the strategic growth and the high-quality delivery of our consulting services. This high-impact role oversees the entire lifecycle of the HLS industry portfolio—from initial sales strategy and pipeline generation to project execution and consultant development.

As a key enterprise leader, you will act as a trusted strategic advisor to C-level clients, guiding their digital transformation while partnering at the enterprise level to align complex healthcare ecosystems. You will scale a high-performing, cross-functional team tailored to the nuances of the HLS sector.

• Enterprise Leadership & Strategic Partnership: Establish deep, trusted relationships at the enterprise level, aligning Coastal’s services with the long-term transformation goals of health systems, payers, and life sciences corporations.
• Client Relationship/Customer Satisfaction & Industry Leadership: Serve as a visionary voice in the HLS ecosystem, balancing regulatory complexities with technical innovation.
• Project Executive Oversight for Key Accounts: Provide governance for high-stakes implementations across major hospitals, pharmaceutical companies, and medical device manufacturers.
• Resource Management & Team Utilization: Optimize resource allocation based on specialized HLS domain knowledge and technical certifications.
• Building Best Practices and Participating in our Center of Excellence (CoE): Standardize delivery frameworks compliant with HIPAA, GxP, and other healthcare standards.
• Delivery Team Management, Career Management, and Team Development: Cultivate specialized skills across Salesforce Health Cloud, Life Sciences Cloud, Data Cloud, and MuleSoft integration.
• Developing Consulting Pyramid, Mentoring, and Hiring: Recruit and grow talent ranging from foundational analysts to principal HLS enterprise architects.
• Develop Accelerators to Support the Practice: Drive the creation of reusable assets, pre-built integration schemas, and data models specific to patient engagement, clinical trials, and commercial operations.
• Portfolio Health: Optimize internal teams related to key business metrics including bookings, revenue, and utilization targets as well as overall portfolio and account performance/health.

Qualifications

• 15+ years of experience in Sales, Consulting, or Delivery leadership within the Salesforce ecosystem or related SaaS space, with a dedicated focus on the Healthcare and Life Sciences (HLS) sectors (Pharma, Biotech, Providers, Payers).
• Proven ability to partner strategically at the enterprise level, managing deep C-suite relationships and navigating highly regulated environments.
• In-depth understanding of Salesforce Health Cloud, Life Sciences Cloud, Clinical Trial management concepts, and patient/member engagement solutions.
• History of managing an enterprise portfolio with $30M+ in annual bookings and leading groups of 30+ distributed individuals.
• Significant experience scaling quota-carrying teams and mentoring specialized industry consultants at various career stages.
• Exceptional presentation and relationship-building skills, with an ability to navigate complex business and regulatory requirements gathering smoothly.
• Must have full-time permanent US work authorization.

Requirements

• Salesforce certifications (e.g., Health Cloud Accredited Professional) are highly desirable.

Benefits

• Flexible working hours with an emphasis on a life-work balance (in that order!).
• Remote flexible work; plus company office locations in Palm Coast, FL; Atlanta, GA; Tysons, VA & Lexington, KY; travel as required to client locations.
• Unlimited Paid Time Off (RTO), 401K with Company Match, and Medical, Vision, & Dental coverage.
• Competitive quarterly bonus opportunities.
• Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems; plus occasional in-house competitions with spot bonuses.
• A flexible and fun team culture! We value transparency, support, flexibility, growth, teamwork, fun, and so much more.
• Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events.
• Monthly All-Hands calls to bring the company together, and an open-door leadership policy with access to mentorship and guidance.
• Opportunities for accelerated growth, networking, and career guidance and support.
• Trust, transparency and respect across all levels of the company.