[Hiring] Senior System Analyst @Plata Card

Role Description

We are looking for a System Analyst to join our Risk Technology team in Mexico. The team develops automated decision-making solutions for credit cards and cash loans, working with scoring models, internal services, and external data providers. This role involves active participation in the full product development lifecycle, from initial requirements to launch and production support.

We are looking for an analyst who can independently lead initiatives, work with stakeholders, prepare the backlog for development, and design technical solutions together with the team.

Challenges that await you:

• Lead several initiatives in parallel, from requirements gathering and solution design to implementation, launch, and post-production support.
• Work closely with Product, Risk, Engineering, QA, and other stakeholders to clarify requirements, priorities, dependencies, and expected outcomes.
• Manage and refine the backlog: decompose initiatives into development-ready tasks, prepare acceptance criteria, and support prioritization.
• Elaborate specifications for integration interactions between internal services and external providers, including synchronous and asynchronous scenarios.
• Design technical solutions together with the development team: APIs, data models, business processes, and service requirements.
• Create and maintain technical documentation, specifications, integration contracts, and diagrams.
• Control delivery timelines and cross-team dependencies; proactively identify risks, resolve blockers, and escalate when needed.
• Support Developers and QA during implementation and testing, clarify requirements, and help find solutions for complex production issues.
• Manage product-development requirements end to end, ensuring the solution meets business needs and is ready for release.

Qualifications

• 3+ years of experience as a System Analyst.
• Experience independently leading requirements for product or technical initiatives from discovery to production.
• Experience with designing APIs, data models, business processes, and integration solutions.
• Understanding of microservice architecture and synchronous/asynchronous integrations.
• Knowledge of REST and gRPC.
• Experience working with Kafka.
• UML/BPMN experience and ability to create clear technical documentation and specifications for Developers.
• Experience with PlantUML, Jira, and Confluence.
• Basic SQL skills.
• Ability to analyze business needs, manage several priorities, and communicate effectively with technical and non-technical stakeholders.
• Strong ownership, structured thinking, attention to detail, and proactive communication.
• B1 or higher English level for effective communication with an international team.
• Availability to overlap with Mexico working hours for at least 2 hours per day.

Benefits

• Relocation support to one of our hubs — Cyprus, Georgia, or Kazakhstan — with assistance for the employee and their family.
• Flexible work from one of our offices or remotely within time zones from GMT-2 to GMT+5.
• Healthcare Coverage.
• Education Budget: Language lessons, professional training, and certifications.
• Wellness Budget: Mental-health and fitness-activity reimbursements.
• Vacation Policy: Annual leave and paid sick leave as per applicable policies.