[Hiring] Senior System Administrator, Logistics @Owner.com

Role Description

Our hardware fulfillment is scaling 3x year-over-year. We need a systems leader to evaluate, implement, and own our next-generation logistics infrastructure: a WMS (Fishbowl, Cin7, Blue Yonder) integrated with ERP and deeply connected to Salesforce. You'll architect the solution, build the integrations, and drive adoption.

• Own WMS/ERP implementation from configuration through go-live
• Architect deep Salesforce integrations maintaining customer-facing visibility
• Design multi-system data flows across warehouse, finance, CRM
• Optimize order management, RMA, inventory, and procurement workflows
• Partner with Finance on asset tracking and reconciliation
• Drive adoption through training, documentation, and change management
• Future-proof logistics operations for 3-5x growth trajectory

Qualifications

• 5+ years implementing WMS and ERP systems with deep Salesforce integrations
• Experience with hardware fulfillment or physical product operations (e-commerce, DTC, hardware SaaS)
• Fulfillment domain knowledge: order management, multi-warehouse inventory, RMA processes, procurement workflows
• Hands-on experience implementing WMS platforms (Fishbowl, Cin7, Blue Yonder, ShipHero, Extensiv)
• ERP systems expertise (NetSuite, SAP, Oracle, Dynamics)
• Strong Salesforce admin skills and custom development knowledge
• Deep integration knowledge (APIs, webhooks, middleware platforms)
• Cross-functional collaboration translating technical into business value
• Pragmatic execution: balance speed with quality, ship MVPs, own problems end-to-end
• High-growth startup experience preferred

Benefits

• The estimated base salary range for this role is $100,000 to $120,000 USD plus a generous equity pre-IPO equity package
• Other benefits include comprehensive health coverage
• Work from anywhere (100% remote workplace)
• Unlimited PTO - plus extra fun perks!

Company Description

Owner is the AI growth system for local restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts.

• Founded in 2020
• Generated tens of millions in revenue and processed over half a billion dollars of online orders
• Helped over 20,000 restaurant owners, saving them nearly $200 million in fees
• Remote-first, global company headquartered in San Francisco
• Sales hub in Toronto