[Hiring] Senior Solution Design Owner, Supply Chain Management @NOW Hiring Heroes

Role Description

We are seeking an experienced Senior Solution Design Owner, Supply Chain Management to lead the global design and architecture of supply chain solutions across key business processes. This role focuses on areas such as order fulfillment, procurement, production planning, and inventory management, while maintaining a comprehensive end-to-end understanding of supply chain operations.

The ideal candidate will play a critical role in driving ERP solution implementation and continuous improvement initiatives aligned with business priorities and transformation goals. This position requires strong collaboration with global process leaders and cross-functional teams to ensure scalable, efficient, and standardized solutions.

Key Responsibilities

• Own and lead global supply chain solution design to meet business needs, leveraging industry best practices and standard ERP functionalities.
• Develop and maintain solution design documentation and technical specifications to ensure robust and scalable system architecture.
• Ensure the integrity and consistency of ERP solutions within the broader end-to-end supply chain ecosystem.
• Facilitate solution design activities, including architecture development within assigned functional areas.
• Drive standardization across global processes while minimizing unnecessary local variations.
• Ensure seamless integration between ERP systems and connected applications across functions.
• Monitor system roadmaps and updates to identify opportunities for process improvements and new capabilities.
• Collaborate with process leaders to evaluate and implement enhancements aligned with business objectives.
• Support solution maintenance, issue resolution, and change request processes.
• Contribute to training and capability development within the supply chain process network.
• Partner with internal and external stakeholders, including solution providers, to ensure successful delivery and execution.

Qualifications

• Bachelor’s or Master’s degree in a relevant field.
• Minimum of 5 years of experience in supply chain solution design or related roles.
• Strong expertise in supply chain processes and solution domains.
• Experience implementing or supporting ERP systems, with a strong preference for Oracle Fusion Cloud.
• Solid understanding of ERP capabilities and standard system functionalities.
• Proven ability to translate business requirements into technical solutions.
• Strong communication, collaboration, and change management skills.
• Experience working in global, cross-functional environments.
• Ability to influence stakeholders without direct authority.
• Basic project management skills and experience managing multiple priorities.
• Continuous improvement mindset with a focus on efficiency and innovation.

Requirements

• Experience working with application management services (AMS) partners or external solution providers.
• Familiarity with system integration and enterprise architecture concepts.
• Ability to visualize and document complex concepts in a clear and structured manner.
• Strong networking and facilitation skills in international environments.

What You'll Bring

• Strategic thinking and solution-oriented mindset.
• Strong analytical and problem-solving capabilities.
• Ability to drive execution and deliver results in complex environments.
• Effective stakeholder engagement and collaboration skills.
• Commitment to continuous learning and process improvement.
• Adaptability in a dynamic, evolving business landscape.

Work Environment

• Remote work flexibility.
• Standard working hours with occasional extended hours or weekend work to meet project deadlines.
• Travel requirements up to 10% as needed.