[Hiring] Senior Site Reliability Engineer @GoDaddy

Role Description

Join our team as a Senior Site Reliability Engineer to drive availability, performance, and operational excellence across our security platforms.

• Own reliability outcomes for security platforms by defining SLIs/SLOs and error budgets; build actionable alerting, dashboards, and runbooks.
• Architect and implement high availability, capacity planning, and disaster recovery for IDS/IPS, DDoS mitigation, and supporting services.
• Design zero/minimal-downtime maintenance and upgrade strategies for OS, firmware, and signature updates.
• Automate deployments, configuration, and compliance using SaltStack and Python.
• Operate and improve a heterogeneous stack: TrendMicro TippingPoint IPS, Suricata, NetScout/Arbor Sightline/TMS, HAProxy, Nginx, Juniper, Palo Alto, Kentik/KProxy.
• Build and evolve observability: Icinga alerting, Grafana dashboards, InfluxDB metrics, rsyslog pipelines; drive SLO-based alerting and noise reduction.
• Lead incident response within a 24/7 on-call rotation; act as incident commander, drive rapid mitigation, and run blameless postmortems with durable fixes.
• Reduce toil through self-service tooling, APIs, and automated health checks; champion reliability reviews and game days/chaos testing.
• Ensure audit-ready operations aligned to WebTrust and PCI-DSS; uphold change management, configuration baselines, and access controls.
• Collaborate with Network Engineering, Security Architecture, Hosting, and Product teams; mentor and provide technical guidance to 2–3 contractors.
• Maintain high-quality operational documentation, SOPs, and architectural diagrams.

Qualifications

• 5+ years in SRE/production operations or platform engineering supporting large-scale, mission-critical systems; experience with network/security platforms.
• Expert-level SaltStack for configuration management and automation (e.g., Puppet, Ansible).
• Strong Linux administration and troubleshooting; deep understanding of TCP/IP, routing, L4–L7, and load balancing.
• Proficiency in Python for automation, tooling, and integrations; familiarity with software engineering practices (code reviews, testing, CI/CD).
• Observability at scale: Icinga, Grafana, InfluxDB, and rsyslog.
• Git-based workflows and Infrastructure as Code concepts.
• Proven effectiveness in a 24/7 operations environment with on-call responsibilities and incident management.
• Excellent technical writing and documentation skills; ability to lead and mentor contractors.

Requirements

• Hands-on administration of IDS/IPS and DDoS platforms (TrendMicro TippingPoint, Suricata, NetScout/Arbor Sightline/TMS).
• Experience with HAProxy and Nginx; Juniper and Palo Alto administration.
• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Industry certifications (Security+, CISSP, Linux+).
• Experience in web hosting, ISP, or managed service provider environments.
• Background in incident response, change management, and compliance audits.
• Experience operating hybrid cloud/on-premises infrastructure; understanding of WebTrust and PCI-DSS operational requirements.

Benefits

• Paid time off.
• Retirement savings (e.g., 401k, pension schemes).
• Bonus/incentive eligibility.
• Equity grants.
• Participation in our employee stock purchase plan.
• Competitive health benefits.
• Family-friendly benefits including parental leave.