[Hiring] Senior ServiceNow Solution Consultant @FX Innovation

Role Description

As a Senior ServiceNow Solution Consultant, you will play a critical role in helping clients transform their business processes through the ServiceNow platform. You will act as a trusted advisor, guiding customers through solution design, configuration, and implementation to maximize the value of their investment.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 5+ years of hands-on ServiceNow implementation experience.
• Strong knowledge of ServiceNow modules such as ITSM, ITOM, HRSD, FSM, or CSM.
• Certifications:
  • ServiceNow Certified System Administrator (CSA) required.
  • Additional certifications (CIS in ITSM, ITOM, HRSD, etc.) preferred.

Requirements

• Collaborate with clients to understand business needs and translate them into ServiceNow solutions.
• Conduct workshops and discovery sessions to define requirements and align with best practices.
• Partner with sales teams to provide technical expertise during demos and RFP responses.
• Create solution proposals and articulate value propositions to prospective clients.
• Ensure solutions adhere to ServiceNow standards and client governance frameworks.
• Stay current with ServiceNow releases and industry trends.
• Recommend enhancements and optimizations for existing client environments.

Benefits

• Remote work: The choice is yours, work from home or from one of our offices.
• Vacation: Everyone at Ateko has at least 4 weeks of vacation and 5 personal days.
• Insurance: You're covered from day 1 and have 3 policies to choose from (Ateko pays half of the coverage fee).
• Telemedicine: Ateko covers your access to the Dialogue app, which offers virtual healthcare and mental health support.
• Group RRSP: If you contribute, Ateko will match up to 2% of your annual salary.
• Professional development: Your goals are part of our journey. From certification pathways to cutting-edge learning programs, we help you make sure you're always leveling up.

Next Steps

• Apply! We consider applications as they come in, and you will hear from us no matter what the decision.
• If we move ahead, a recruiter will invite you to a first interview over Teams.
• If there is a fit with the role we will invite you to meet the direct team (1 to 3 interviews depending on the role).
• We've reached the offer stage!

Accessibility

We're committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or [email protected] to make arrangements. If you have questions regarding accessible employment at Ateko please email our Human Resources team at [email protected].