[Hiring] Senior Salesforce Developer/Administrator @Council Advisors

Role Description

We are seeking a hands-on, proactive Senior Salesforce Administrator / Developer to join our team. This role will be responsible for managing and enhancing our Salesforce platform, including Certinia (FinancialForce), and supporting cross-functional teams across the organization.

You’ll work closely with Finance, Sales, and Operations to build automations, dashboards, and process improvements that drive efficiency and insight. This is a unique opportunity to take ownership of a critical business system and grow into a leadership role as our organization scales.

You’ll be the go-to expert for Salesforce and play a key role in enabling our teams to make data-driven decisions. You’ll join a collaborative, mission-driven team that focuses on operational excellence, continuous improvement, and innovation.

The role also offers significant exposure to cross-functional projects and strategic initiatives, providing the opportunity to influence key business decisions and make a meaningful impact across the organization.

• Serve as the primary administrator and developer for our Salesforce platform, including Certinia PSA and FFA modules.
• Manage user setup, roles, profiles, permissions, and security settings.
• Design, build, and maintain custom objects, fields, workflows, validation rules, and automations (Screen, Record-Triggered, and Scheduled Flows; existing Apex triggers and classes).
• Develop and maintain dashboards and reports for Finance, Sales, and other departments.
• Support and lead system upgrades, testing, and troubleshooting in collaboration with Accounting and Finance teams.
• Provide day-to-day support for Salesforce users, resolving issues and responding to enhancement requests.
• Document system configurations, processes, and best practices.
• Collaborate with stakeholders to gather requirements and translate them into scalable Salesforce solutions.
• Ensure data integrity and system performance through regular audits and maintenance.
• Train users and promote adoption of Salesforce features and best practices.

Qualifications

• Salesforce Administrator certification.
• 5+ years of hands-on experience owning and supporting a Salesforce org, ideally as the primary or sole administrator responsible for the platform's day-to-day operation, enhancement, and support.
• Ability to read, troubleshoot, and safely modify existing Apex code.
• Experience in an org with managed package usage.
• Ability to run requirements gathering directly with business stakeholders.
• Strong release management and change control discipline from sandbox through production.
• Prior ownership of a Salesforce platform.
• Comfort with financial concepts like revenue, billing, project accounting, and related business processes.
• Ability to lead business conversations, drive decisions, and work directly with stakeholders, representing the function and moving discussions forward independently.

Requirements

• Certinia PSA or FFA experience.
• Advanced Administrator, Platform App Builder, or Platform Developer I certification.
• Ownership and troubleshooting of REST or SOAP integrations.
• Executive-level reporting and dashboard development.

Benefits

• Discretionary performance bonus.
• 401(k) with company contribution.
• Generous paid time off.
• Benefits and wellness program.