[Hiring] Senior Salesforce CPQ Business Systems Analyst @Jade Global

Role Description

We are seeking a Senior Salesforce CPQ Business Systems Analyst (Techno-Functional) to lead solution design and delivery for complex Quote-to-Cash (QTC) transformation initiatives. In this role, you will bridge business strategy and hands-on technical architecture—translating SaaS subscription models, multi-product bundles, and data workflows into scalable Salesforce CPQ configurations and integration specifications. Candidates must have personally configured Salesforce CPQ and must have practical, hands-on experience building AI agents.

Key Responsibilities

• Quote-to-Cash Solution Design:
  • Map and optimize the end-to-end sales journey, covering account creation/validation, opportunity management, quote generation, contract finalization, and order confirmation.
• Salesforce CPQ Architecture and Configuration:
  • Design and maintain complex bundle structures (components vs. accessories), subscription/term-based pricing models, renewal logic, and Quote Line Editor product/validation rules.
• Account Onboarding, MDM & Routing:
  • Design account creation and approval workflows.
  • Configure territory and user routing based on geography, revenue, and employee headcount.
• Integration & Data Architecture:
  • Partner with engineering teams to define integration specs between Salesforce CPQ, Master Data Management (Informatica MDM), middleware (MuleSoft, Boomi), and downstream invoicing engines.
  • Define the Salesforce and Informatica MDM integration for account validation, enrichment, and deduplication.
  • This includes resolving conflicts between third-party data (ZoomInfo, D&B, SEC) and existing MDM records.
• Data & Technical Validation:
  • Write SOQL queries to analyze data models, troubleshoot configuration edge cases, and validate data migrations/enrichment pipelines.
• AI & Emerging Tech:
  • Assist in evaluating and setting up native AI capabilities (e.g., Salesforce Agentforce, sub-agents) to automate internal workflows and user journeys.
• Agile Story Authoring:
  • Write detailed user stories, process flow diagrams, and acceptance criteria while partnering with offshore development teams to drive sprint execution.

Qualifications

• 8+ years of experience in the Salesforce ecosystem, with at least 4+ years dedicated to Salesforce CPQ (SteelBrick) implementation and business analysis.
• Hands-on mastery of Salesforce CPQ configurations—including complex product rules, pricing waterfalls, price rules, and subscription management.
• Familiarity with enterprise integration patterns, REST/SOAP APIs, and tools such as MuleSoft, Boomi, or Informatica MDM.
• Ability to write SOQL queries, read APEX data structures, and understand complex object relationships within Salesforce.
• Deep functional understanding of Quote-to-Cash, SaaS billing models, and contract lifecycle workflows.
• Exposure to or strong foundational knowledge of Salesforce Agentforce and AI agent configurations.

Preferred Qualifications

• Salesforce Certified CPQ Specialist.
• Experience in enterprise SaaS, cloud, or subscription-first technology companies.