[Hiring] Senior Salesforce Business Analyst @Guidehouse

Role Description

• Engage customer stakeholders to understand desired business outcomes and define success criteria.
• Articulate to customer stakeholders the value of recommended solutions and approach.
• Lead Discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements.
• Synthesize requirements to create clear and comprehensive user stories and solution design documentation.
• Perform fit-gap analysis between Salesforce functionality and client requirements.
• Develop innovative Salesforce solutions, involving:
  • Declarative configuration of Salesforce
  • Creation and refinement of complex data models
  • External integration
  • Business process automation
  • Other custom functionality
• Develop innovative industry accelerators and contribute to thought leadership white paper development.
• Draft custom development specifications and manage the delivery and testing of the functionality by Development Resources.
• Iterate Salesforce solutions through an adaptive-agile cycle with the customer Product Owner.
• Develop a training curriculum and deliver training sessions to the solution’s end users.
• Work with the Guidehouse Project Manager to manage a project to scope, budget, and timeline expectations.

Qualifications

• Bachelor's degree (Relevant experience may be substituted for formal education or advanced degree).
• Minimum of SIX (6) years of professional experience.
• Minimum of FIVE (5) years of experience administering or consulting with Salesforce is highly preferred.
• Minimum of TWO (2) Current Salesforce Certifications (Admin, App Builder & Sales/Service/Community Clouds) is highly preferred.
• Hands-on experience with declarative automation features of Salesforce, including Salesforce Flow.
• Experience building applications with the low code features of Salesforce Lightning Experience.
• Experience with dynamic forms, advanced formulas, and validation rules.
• Experience with business process definition, process mapping, and reengineering.
• Experience with public sector clients.
• Experience writing Epics and user stories to capture Salesforce requirements.
• Experience with data migrations to and from Salesforce.
• Understanding of the key levers for B2B, B2C, hybrid business models.
• Excellent written and oral communication skills.
• Great teamwork and collaboration skills.
• Experience with Agile or Hybrid-Agile methodology.

Requirements

• Degree in Business, Computer Science, or Engineering (preferred).
• Experience in “Big 4” or equivalent established consulting firm and/or Salesforce Platinum partner highly desired.
• Experience with public sector clients preferred.
• Demonstrable experience in at least one of Public Sector Solutions or Omnistudio Consulting.
• MBA preferred.

Benefits

• Medical, Rx, Dental & Vision Insurance.
• Personal and Family Sick Time & Company Paid Holidays.
• Position may be eligible for a discretionary variable incentive bonus.
• Parental Leave and Adoption Assistance.
• 401(k) Retirement Plan.
• Basic Life & Supplemental Life.
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts.
• Short-Term & Long-Term Disability.
• Student Loan PayDown.
• Tuition Reimbursement, Personal Development & Learning Opportunities.
• Skills Development & Certifications.
• Employee Referral Program.
• Corporate Sponsored Events & Community Outreach.
• Emergency Back-Up Childcare Program.
• Mobility Stipend.