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[Hiring] Senior Salesforce Administrator @Eventbrite, Inc.
Mar 19, 2025 - Eventbrite, Inc. is hiring a remote Senior Salesforce Administrator. đź’¸ Salary: $114,200 - $205,700 usd. đź“ŤLocation: USA.
Role Description
The Senior Salesforce Administrator will have a deep understanding of our current setup and business objectives, and proactively identify opportunities for optimization. They will drive platform governance, liaise with stakeholders, and assist with change management as solutions are assessed, implemented, and, when necessary, not implemented. They will translate technical information into stakeholder terms, and clearly explain design options and the potential impact.
- All aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
- Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports
- Sandbox environment management
- Experience with basic Triggers/Apex Code
- Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
- Manage integrations with third-party tools and applications to ensure seamless data flow and connectivity with Salesforce (ex: Hubspot, ZoomInfo, Gong, Ambition, Groove)
- Understand data management to improve Salesforce data quality and the impact to the platform and end users.
- Proactive system maintenance, including Security & User Reviews, Release Updates, analyze system gaps, troubleshoot issues, and implement solutions to enhance efficiency, data cleanliness, and reporting measures.
- Contribute to the platform roadmap and define priorities, liaising with stakeholders.
- Platform support/management of other applications that integrate with Salesforce or support the GTM Teams (Hubspot, Genesys, Groove, etc.)
- Address Production Support Requests, including bugs and enhancements
- Gain a deep understanding of Eventbrite’s Salesforce configurations, integrations and GTM Tech Stack.
- Support QA, testing, and User Acceptance Testing.
- Be active within the Salesforce Community and remain up to date on the latest features and functionality.
Qualifications
- 5+ years of experience supporting the Salesforce platform
- Certified Salesforce Administrator and/or Certified Salesforce Platform App Builder
- Experience with Salesforce (Sales Cloud, Service Cloud) and connected apps
- Experience supporting other GTM Tools (HubSpot, Groove, Churnzero, Conga, Docusign, etc.)
- Strong knowledge of Lightning interface and Flow Automation
- Excellent communication skills (verbal and written) and the ability to explain technical solutions in nontechnical language
- Understanding of business analysis and the ability to document processes and technical functionality
- A strong customer service mindset and desire to help solve problems
- Familiarity with Agile methodologies
Bonus Points
- Certified Salesforce Advanced Administrator, Certified Sales Cloud Consultant, Certified Service Cloud Consultant
- Knowledge of JIRA & Confluence
- Resourceful, self-motivated, and able to be successful in an entrepreneurial team-based environment
Pay Transparency
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Eventbrite, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is listed below. You may also be eligible to participate in Eventbrite’s incentive program(s) (such as equity, annual incentive bonus and commission plans), subject to the applicable rules and restrictions.
Pay Transparency Range (US): $114,200 — $205,700 USD
Benefits
- Comprehensive benefits and a wellness package above and beyond standard medical benefits to support our Britelings’ lifestyle.
- Global benefit programs designed to meet you where you are by offering resources and support for your health, well-being, finances, and family.
- Support in a remote environment, wellness allowance, Carrot family planning benefit, Origin Financial Planning service, and other offerings to ease the mind and body like Modern Health and BriteBreaks (generally the first Friday of every month off).
Equal Opportunity
At Eventbrite, we are dedicated to fostering diversity, equity and inclusion. We welcome individuals from all backgrounds, abilities and experiences to apply, and we make employment decisions on the basis of merit. We are committed to equal employment opportunity regardless of race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender reassignment, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics, or any other legally protected characteristic.
If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know.
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
$114,200 - $205,700 usd
|
Remote
Location
USA
|
|
Job Type
unspecified
|
Posted
Mar 19, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
