[Hiring] Senior Physical Damage Adjuster @HDVI

Role Description

As an HDVI Senior Physical Damage Adjuster, you will work closely with HDVI’s Claims and Fleet Services Teams. The ideal candidate will have extensive knowledge of handling all aspects of Commercial Heavy Trucking claims inclusive of Third Party Auto Property Damage, First Party Auto Property Damage and Cargo claims. You will be responsible for influencing and providing claim resolution and tactical guidance to both internal and external customers in order to achieve world class claims outcomes.

What You'll Do

• Independently investigate, evaluate, negotiate, and resolve complex and high-severity commercial auto physical damage and motor truck cargo claims from initial assignment through final resolution.
• Conduct comprehensive coverage, causation, and damage investigations, evaluating policy provisions, endorsements, deductibles, loss circumstances, ownership, and extent of damages.
• Investigate and evaluate complex motor truck cargo losses, including damaged, destroyed, contaminated, lost, stolen, or otherwise compromised freight.
• Critically evaluate commercial vehicle and equipment damages and related expenses to ensure accurate evaluations and timely claim resolution.
• Manage complex total-loss, cargo mitigation, and salvage activities, ensuring appropriate evidence and documentation are maintained.
• Develop and maintain appropriate loss and expense reserves and negotiate complex settlements.
• Identify and maximize subrogation, salvage, contribution, indemnification, and other recovery opportunities.
• Develop comprehensive claim action plans and coordinate specialized resources.
• Serve as a senior technical resource and mentor, providing technical guidance to less-experienced adjusters.
• Effectively manage a complex claim inventory while maintaining comprehensive documentation and exceptional service.

Qualifications

• 5+ years of auto physical damage claims experience, with significant commercial auto, trucking, heavy-equipment, and/or motor truck cargo experience preferred.
• College education or an equivalent combination of education and relevant claims experience preferred.
• Active Adjuster’s License and the ability to obtain and maintain all required state licenses.
• Advanced knowledge of commercial auto physical damage and motor truck cargo coverage.
• Strong technical knowledge of commercial vehicle damage evaluation and repair.
• Advanced motor truck cargo claim expertise.
• Strong reserving, recovery, and investigative capabilities.
• Demonstrated ability to identify and investigate complex or questionable claim activity.
• Experience coordinating and managing external claims resources.
• Strong analytical, critical-thinking, problem-solving, negotiation, communication, organizational, and independent decision-making skills.
• Strong technology capabilities, including proficiency with Google Workspace, Adobe Acrobat, and claims management technology.

Benefits

• Competitive salary & an enticing bonus program.
• Unlimited PTO with 11 paid holidays each year.
• Medical, Dental, Vision, Short/Long Term Disability, Basic Life, and AD&D to support you and your well-being.
• FSA / HSA programs.
• 401(k) retirement plan with company match contribution.
• Inclusive Parental Leave policy that supports all parents.
• Wednesdays are standing meeting-free, allowing you to focus on deep work without distractions.
• Birthday meal reimbursement.
• A remote-friendly environment with the opportunity to participate in periodic in-person team offsites.