[Hiring] Senior Personal Injury Case Manager @CEO Lawyer Personal Injury Law Firm

Role Description

As a Personal Injury Case Manager, you'll be responsible for keeping cases moving while providing clients with an excellent experience throughout the process.

• Handle and take ownership of a substantial Personal Injury caseload
• Work extensively with New York Personal Injury cases
• Conduct introductory and regular status calls with clients
• Maintain consistent communication throughout the life of the case
• Monitor clients' medical treatment and help prevent gaps in care
• Coordinate treatment and medical referrals when necessary
• Keep clients informed about case progress and next steps
• Identify potential problems early and escalate them appropriately
• Deliver a high level of responsiveness and client service

Qualifications

• New York PI Experience is essential
• Fluent in English and Spanish
• Strong spoken and written English
• Extensive U.S. Personal Injury experience
• Hands-on experience with New York Personal Injury cases
• Approximately 4+ years of relevant PI experience strongly preferred
• Proven experience managing a high-volume caseload
• Strong pre-litigation case management experience
• Experience drafting or preparing demand packages
• Experience working directly with clients
• Knowledge of insurance claims and medical treatment processes
• Experience requesting and managing medical records and bills
• Strong organizational and follow-up skills
• Ability to manage competing deadlines without losing attention to detail
• Ability to work independently and take ownership of cases

Requirements

• Languages: English & Spanish required | Arabic is a major plus
• Schedule: Monday through Friday, working 40 hours weekly
• Employment Type: Full-Time Independent Contractor
• NY Personal Injury Experience: Required

Benefits

• + $18 USD hourly base rate + performance-based bonuses every Q
• 10 days of PTO + 10 paid holidays based on your country's holiday calendar
• Work 100% remotely from LATAM

Company Description

At CEO Lawyer Personal Injury Law Firm, we are dedicated to educating, empowering, and fighting for injury victims. We are a rapidly growing U.S. Personal Injury law firm with a culture built around:

• Trust
• Humility
• Ethics
• Hunger
• Education
• Accountability
• Respect
• Teamwork

We're ambitious about where we're going, and we're looking for experienced people who want to grow with us.

Ready for Your Next Challenge? If you have extensive PI experience, have successfully managed New York cases, are fluent in English and Spanish, and know how to take ownership of a high-volume caseload, apply today!