[Hiring] Senior Partner Solutions Architect @Elastic

Role Description

The Partner Solutions Architect (PSA) is the technical force multiplier of Elastic's partner ecosystem. This role focuses on:

• Driving growth with and through partners (partner-sourced pipeline).
• Acting as an architect of leverage (certifying partner engineers adds technical selling capacity).
• Co-innovating on repeatable solutions (joint blueprints, demos, and partner-built offerings).

This is a pre-sales role that carries a partner-sourced pipeline target. You will work a defined portfolio of managed partners, each with an agreed technical engagement plan, and be measured on outputs — partner sourced deals, committed engagement plans, and published assets — not on activity volume.

What you will be doing

• Drive growth with and through partners:
  • Generate approved partner deal registrations, jointly owned with Partner Managers for your territory.
  • Run partner-tailored sales playbooks on registered deals: qualify the deal shape, support intake and technical scoping, and help partners attach their own services — lifting average deal size.
  • Accelerate partner-led opportunities, hands-on labs, and proofs of concept, in collaboration with account AEs and SAs.
• Architect of leverage:
  • Own the technical relationships and named champions at each partner in your portfolio; build trusted advisor status with senior technical stakeholders.
  • Create, commit, and maintain a Technical Engagement Plan per focus partner — the technical section of the Joint Business Plan — and run quarterly read-outs with the partner, Partner Manager, and other stakeholders.
  • Deliver enablement and certification roadmaps — workshops, hands-on labs, accreditations, certifications — that move partners up a defined technical maturity model, from first knowledge to fully autonomous, market-leading practices.
• Co-innovate on repeatable solutions:
  • Co-architect solution blueprints and reference architectures with partners, and distributors or MSPs.
  • Back partner-built solutions on Elastic — vertical, sovereign, and managed offerings that extend our product surface beyond what Elastic builds itself.
  • Build reusable demos, sales cards, and battlecards partners can run without Elastic in the room; co-publish reference win stories and joint blog posts. Everything lands in a central repository for reuse across the ecosystem.

How success is measured

We measure this role on four transparent objectives, reviewed quarterly with evidence:

• Approved partner-sourced deal registrations against territory targets (the headline metric).
• Execution of the partner sales playbooks that grow average deal size.
• Committed and reviewed Technical Engagement Plans.
• Published repeatable assets. Pipeline and capacity, not activity.

Qualifications

• 5+ years in technology solutions, practice development, architecture, or consulting in the following technological domain (Security, Observability, AI).
• 2+ years of pre-sales experience will be prioritized but not required, ideally partner-facing: channel, alliances, SI/GSI, or MSSP ecosystems.
• Professional fluency in English and another ASEAN language (Bahasa, Thai, Vietnamese) will be a big plus.
• Practitioners in the following domain looking to move to a customer-facing role are encouraged to apply: (Security Analysts, SRE, DevSecOps, Developers, Search&AI practitioners).
• A one-to-many mindset: you would rather teach ten engineers to run the demo than run it ten times yourself.
• Working knowledge of security operations (SIEM, endpoint, cloud security) and/or observability (logging, tracing, infrastructure monitoring).
• Professional experience architecting or operating solutions on AWS, Google Cloud, or Microsoft Azure.
• Commercial fluency: you can read a deal, talk services scope and margin with a partner, and translate technical capability into the business case their customer buys.
• Excellent communication and presentation skills for technical and non-technical audiences.
• Comfort with ambiguity and a self-starter's bias to action.
• Ability to travel up to 40%, as this role is based in Singapore and requires coverage across the ASEAN region.

Benefits

• Competitive pay based on the work you do here and not your previous salary.
• Health coverage for you and your family in many locations.
• Ability to craft your calendar with flexible locations and schedules for many roles.
• Generous number of vacation days each year.
• We match up to $2000 (or local currency equivalent) for financial donations and service.
• Up to 40 hours each year to use toward volunteer projects you love.
• Minimum of 16 weeks of parental leave.