[Hiring] Senior Network Inventory & OSS SME @Computer Task Group, Inc

Role Description

CTG is seeking a highly experienced Senior Network Inventory & OSS SME to support a large-scale OSS transformation for a leading North American service provider. This role is critical to stabilizing inventory, resolving provisioning fallout, and enabling AI-driven operations during complex network migrations.

• Resolve provisioning fallout from TDM → Ethernet and wavelength migrations
• Troubleshoot “ghost” and “stuck” circuits across Layer 1 and Layer 2 networks
• Ensure inventory accuracy in Blue Planet Inventory (BPI) and reconcile with TIRKS, PRO, and ARM
• Perform root cause analysis (RCA) on failed provisioning and activation workflows
• Trace end-to-end circuit paths across TDM, optical (DWDM/SONET), and packet networks
• Support high-volume circuit grooming initiatives
• Define SOPs and contribute to automation and AI Ops workflows (Blue Planet AI Studio)
• Operate in fast-paced “war room” environments to stabilize OSS inventory during transformation

Qualifications

• 8+ years in telecom networking, OSS inventory, or transport engineering
• Strong expertise in TDM hierarchy (DS0, DS1, DS3, STS-1, OC-n)
• Deep knowledge of SONET/SDH, DWDM, and packet-based transport networks
• Hands-on experience with circuit grooming and migration to Ethernet, OTN, or wavelength services
• Proven ability to troubleshoot complex provisioning failures and perform RCA
• Experience with OSS inventory systems (Blue Planet preferred; TIRKS/PRO/ARM a plus)
• Familiarity with Telecordia/Common Language standards (ECCKT, CLCI, ASR workflows)

Requirements

• Bachelor’s degree in a related field or equivalent experience
• Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Benefits

• The expected base salary for this position ranges from $70.00 to $80.00/hour.
• Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained.
• In addition to salary, a competitive benefit package is also offered.

To Apply

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at [email protected] . Kindly forward this to any other interested parties. Thank you!