[Hiring] Senior Manager, Vendor Relationships @Navitus Health Solutions

Role Description

Due to growth, we are adding a Sr. Manager, Vendor Relationships to our team. The Sr. Manager, Vendor Relationships will lead the development, execution, and continuous improvement of enterprise sourcing, procurement, and vendor management capabilities. This role represents a significant opportunity to establish and oversee a highly visible, strategic function with a direct impact on financial performance, operational execution, and enterprise transformation. The Sr. Manager will be responsible for elevating how vendor sourcing and performance are managed across the organization by:

• Developing a data-based vendor sourcing plan
• Leading 3rd party procurement efforts
• Driving measurable financial outcomes
• Improving delivery of vendor-led/related initiatives or capabilities
• Ensuring vendor partnerships consistently deliver value

Responsibilities

• Partner with Procurement to design and implement a standardized enterprise framework for evaluating, onboarding, managing, and optimizing vendor relationships.
• Establish consistent processes, governance, and performance expectations across all major vendor engagements.
• Ensure vendor management practices scale effectively as the organization grows and transforms.
• Support the development of vendor contracts that include clearly defined SLAs, performance guarantees, and accountability mechanisms.
• Provide guidance and oversight to ensure contractual terms align with business objectives and drive measurable value.
• Maintain a critical, enterprise-wide perspective on how performance standards are defined, monitored, and enforced.
• Build and lead a team that will support the enterprise-wide vendor relationship management function.
• Build and maintain a centralized, self-service vendor management “landing point” that includes:
• Standard processes
• Templates and playbooks
• Onboarding checklists
• Performance review tools
• Issue escalation and remediation guidance
• Provide hands-on consultative support to business owners in high-risk vendor relationships, underperforming vendors, complex onboarding scenarios, and other situations where experience or capability gaps exist.
• Lead the creation and ongoing management of enterprise dashboards that provide visibility into vendor performance, contractual compliance, financial impact, risk indicators, and budget.
• Partner with the Strategic Transformation Office to define short- and long-term vendor strategies tied to capital initiatives and major technology and operational investments.
• Establish and manage a formal cadence of vendor performance reviews with business and technology owners.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Lead and inspire high-performing teams by providing strategic direction, aligning talent and resources with organizational goals.
• Other duties as assigned.

Qualifications

• Bachelor's degree in business, supply chain, operations, finance, or a related area, or equivalent work experience, required.
• 7+ years of experience managing third-party vendor partners or suppliers in a corporate or consulting capacity required.
• 5+ years of progressive leadership experience required.
• 3+ years of leading business owners through vendor contracting required.
• Experience with procurement, contract negotiations, and contract management required.
• Experience using business and data analytics to inform and support data-driven business decisions required.
• Experience with vendor auditing and findings as well as resolution process required.
• Healthcare industry experience preferred.
• Demonstrated ability to track and analyze vendor performance using data and dashboards.
• Demonstrated ability to support vendor governance and relationship management processes.
• Demonstrated ability to manage multiple vendors and priorities in a fast-paced environment.
• Participate in, adhere to, and support compliance program objectives.
• The ability to consistently interact cooperatively and respectfully with other employees.

Benefits

• Top of the industry benefits for Health, Dental, and Vision insurance
• 20 days paid time off
• 4 weeks paid parental leave
• 9 paid holidays
• 401K company match of up to 5% - No vesting requirement
• Adoption Assistance Program
• Flexible Spending Account
• Educational Assistance Plan and Professional Membership assistance
• Referral Bonus Program – up to $750!

Company Description

Lumicera is only able to offer remote work to residents of specific states.