[Hiring] Senior Manager, Solutions Architecture @NetApp, Inc.

Role Description

This is a remote opportunity with frequent and at times heavy travel across North America.

NetApp is seeking a technically credible people leader to manage our North America Vertical Solutions team, a group of experienced presales Solutions Architects. These specialists bring deep expertise in:

• S3 object storage and StorageGRID
• Healthcare EHR and Epic environments
• Medical imaging and PACS
• Video surveillance
• E-Series solutions

The team operates as a specialist overlay across sales segments throughout North America. Client Executives own customer accounts and territories, while their aligned Solutions Engineers provide day-to-day technical partnership. Vertical Solutions Architects complement those account teams with the specialized product, workload, and industry expertise needed to develop solutions, navigate complex requirements, and advance strategic opportunities.

As manager, you will combine technical leadership, business judgment, and thoughtful people management to help an established team of experts deliver results. You will:

• Prioritize specialist engagement
• Strengthen relationships across the sales and partner ecosystem
• Connect the team’s work to product bookings, customer outcomes, and broader business goals

This role requires a leader who has worked in technical presales and managed presales specialists within enterprise storage, data infrastructure, or a closely related technology environment. You should be comfortable leading highly experienced subject matter experts, creating clarity through change, and balancing immediate deal support with proactive business development and enablement.

Qualifications

• Demonstrated people management experience (5+ years) leading technical presales specialists, Solutions Architects, or a comparable specialist Solutions Engineering organization.
• Prior/Recent experience in a customer-facing technical presales role within enterprise storage, data infrastructure, or a closely adjacent technology environment.
• Strong technical foundation in enterprise storage architectures, data management, and infrastructure supporting business-critical applications.
• Relevant expertise in one or more of the team’s focus areas: S3 object storage and StorageGRID, healthcare infrastructure and EHR/Epic environments, medical imaging and PACS, video surveillance, or enterprise block storage and E-Series.
• Proven ability to lead an overlay organization through influence and collaboration.
• Track record of helping teams advance opportunities through technical discovery, solution design, validation, and clear communication of customer value.
• Ability to establish credibility with technical practitioners, customer executives, sales leaders, and partners.
• Experience working with technology partners, independent software vendors, or systems integrators.
• Strong business judgment and operational discipline.
• A thoughtful leadership approach grounded in trust, clear communication, accountability, and employee development.
• Experience with NetApp solutions or comparable enterprise storage and infrastructure technologies preferred.
• Willingness to travel across North America based on customer, partner, and business needs.

Requirements

• Lead, coach, and develop experienced Solutions Architects.
• Respect individual expertise and autonomy while providing clear expectations and meaningful support.
• Set priorities and allocate specialist resources across North America based on customer requirements.
• Partner with Client Executives, Solutions Engineers, and sales leaders.
• Guide the team’s contributions to technical discovery, solution architecture, sizing, configuration, technical validation, and customer presentations.
• Drive product bookings and performance against assigned business goals.
• Expand engagement with sales districts and account teams.
• Support new customer acquisition and expansion.
• Build and strengthen relationships with independent software vendors, systems integrators, technology partners, and internal partner teams.
• Partner with product management, engineering, and other internal stakeholders.
• Maintain accurate CRM records, dashboards, and engagement metrics.
• Build team confidence and morale through consistent communication, recognition, and coaching.
• Travel across North America to support customer meetings, partner engagements, field enablement, and strategic sales opportunities.

Benefits

• Health Insurance
• Life Insurance
• Retirement or Pension Plans
• Paid Time Off
• Various Leave options
• Employee stock purchase plan
• Restricted stocks (RSUs)

Company Description

The target salary range for this position is 287,300 - 371,800 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU’s). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.