[Hiring] Senior Manager, Healthcare Vendor Data Quality Lead @CVS Health

Role Description

At Aetna®, part of CVS Health, we proudly serve more than 26 million medical members through our broad range of health plan offerings. We're committed to delivering a simpler, more meaningful, and personal health care experience to each of them.

As a Senior Manager, Healthcare Vendor Data Quality Lead, you will play a critical role in supporting our Aetna members and our business by:

• Creating and managing advanced analytics tools/reports.
• Working with other partners to create insightful interactive dashboards.
• Overseeing vendor partners relative to contractual service level agreements, performance guarantees, and reporting timelines.
• Establishing clear Key Performance Indicators (KPIs) for vendor performance and data management.
• Regularly reviewing vendor performance against SLAs.
• Utilizing technology to centralize vendor information and automate data capture.

This is a high impact role involving moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. Subject matter expertise in technical solutions for the healthcare industry is critical while bringing your analytical skillset. You will have the opportunity to own projects and workstreams while also collaborating with a broad range of stakeholders throughout the organization.

Responsibilities include:

• Accountability for vendor data and vendor processes to collect vendor data specific to Members' benefits.
• Market scan for vendor solutions for new and innovative benefits.
• Set up/onboard new vendors on the vendor database to provide required monthly reporting.
• Set up procedures, technologies, and benchmarks to track data quality and identify potential issues, including data accuracy, completeness, and timeliness.
• Build and maintain positive relationships with vendors.
• Develop vendor scorecards focusing on financial, customer satisfaction, and learning & growth perspectives, using key performance indicators (KPIs) to track progress and identify areas for improvement in real time.
• Monitor open commitments and follow up with vendors for audits, reporting, invoicing, and reconciliation.
• Provide insight into complex vendor problems and track to resolution.
• Exercise considerable latitude and subject matter expertise in determining objectives and approaches to assignments.

Qualifications

• 5+ years of prior healthcare vendor relations, project management or reporting experience.
• 3+ years of experience in Medicare or Medicaid.
• 3+ years’ experience using data visualization tools such as Tableau or Power BI.
• Experience analyzing and synthesizing financial data by identifying trends, seasonality patterns, and unique outliers.
• Experience translating complex analyses and business concepts into clear, actionable insights and recommendations.
• Prior experience in Medicare or Medicaid data analysis and vendor management, finance, procurement, or contracting.
• Proficiency with Microsoft Office applications including Word, Excel, PowerPoint.
• Experience in data management, product management, or vendor management.
• Strong analytical skills and proficiency with relevant software and databases.
• Strong technical, verbal, and written communication skills.

Requirements

• 5+ years of experience with databases and database management.

Education

• Bachelor’s degree, or equivalent work experience.

Pay Range

The typical pay range for this role is: $82,940.00 - $182,549.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Benefits

• Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families.
• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs and other resources, based on eligibility.

Application Information

We anticipate the application window for this opening will close on: 10/17/2026. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.