[Hiring] Senior IT Business Analyst @Life Science Connect

Role Description

We are seeking a Senior IT Business Analyst who excels at bridging product strategy, engineering, data, and AI-augmented development. In this position, you will be deeply integrated into a high-velocity engineering organization, partnering with Product, Engineering, Data, DevOps, and UX to turn strategic concepts into precise, actionable technical architectures.

As a force multiplier for the engineering team, you will:

• Decode complex business challenges into clear, implementation-ready specifications.
• Utilize AI tools to expedite analysis and maximize the time engineers spend writing code.

What You'll Actually Do

• Translate Strategy into Engineering Execution: Partner with Product Leadership and Engineering to transform strategic initiatives into clear technical requirements, user stories, workflows, APIs, and acceptance criteria.
• Drive AI-Augmented Analysis: Use modern AI tools to rapidly produce requirements, process models, technical documentation, and data mappings.
• Design Intelligent Product Workflows: Analyze complex business processes and design scalable workflows that leverage identity, personalization, analytics, AI services, and customer intelligence.
• Own Product Specifications: Produce implementation-ready documentation including PRDs, functional specifications, user stories, API contracts, process flows, and data mappings.
• Partner Deeply with Engineering: Work directly alongside Full Stack Engineers to clarify requirements and refine technical solutions.
• Enable Data Intelligence: Collaborate with Data Engineering to define modern data models and customer intelligence workflows.
• Validate What We Build: Support testing, feature validation, and release readiness.
• Improve How We Work: Continuously improve documentation standards, Agile practices, and product discovery processes.

Qualifications

• 5+ Years of Business Analysis Experience
• Technical Fluency in:
  • REST APIs and JSON payload structures
  • Headless CMS architectures and decoupled front-ends
  • Identity, Authentication, and Customer Identity frameworks (CIAM)
  • Relational and modern cloud data models (Snowflake)
  • Event Tracking, telemetry, and Customer Journey Analytics
  • Cloud-based application architectures and system integrations
• Experience with Next.js, React, or modern JavaScript frameworks is a strong plus.
• AI-Augmented Analyst: Actively use AI for requirements generation, gap analysis, and workflow optimization.
• Core Traits:
  • Product Mindset
  • Systems Thinker
  • Excellent Communicator
  • Highly Autonomous

Preferred Experience

• Agile/Scrum product development in highly iterative environments
• Technical Business Analysis within cloud-native software engineering organizations
• Headless CMS platforms (Optimizely preferred)
• Snowflake or modern cloud-native data platforms
• Customer Identity and Access Management (CIAM) systems
• Product analytics, event streaming, and customer journey mapping
• API integration, contract design, and webhook architecture
• AI-assisted software delivery tools and prompts
• Jira, Confluence, and structured ticket workflows
• Lucidchart, Miro, or similar visual modeling tools

Success in Your First 90 Days

• Built trusted, seamless relationships across Product, Engineering, Data, and DevOps.
• Produced implementation-ready specifications that reduce engineering clarification and rework cycles.
• Accelerated delivery velocity through high-fidelity, AI-assisted documentation.
• Elevated the quality and consistency of product requirements and acceptance criteria.
• Contributed directly to launching customer-facing features with clear business impact.
• Established repeatable documentation, mapping, and analysis practices.

Benefits

• Medical/vision/prescription/dental coverage for you and your family
• 100% company-paid short- and long-term disability insurance
• 100% company-paid life insurance
• 401(k) with dollar-for-dollar company match up to 6%
• 15 vacation days and 6 personal days on day 1
• 13 company-paid holidays