[Hiring] Senior Imminent Risk Specialist @10a Labs

Role Description

You’ll be the senior specialist on the evening shift, staying hands-on in the work while guiding and supporting the Junior Specialists on your shift.

Schedule: This is a weekday evening role: Monday–Friday, 4:00 PM–12:00 AM ET.

What you'll do

• Review and label content, and flag imminent-risk cases for escalation
• Serve as the go-to for edge cases and escalations from Junior Specialists on your shift
• Support quality assurance through spot checks, calibration, and feedback
• Support and develop the Junior Specialists on your shift, including the weekend crews you overlap with during the week
• Coordinate closely with the Principal to keep the shift running smoothly, including clear handoffs and flagging any issues
• Be a reliable point of contact for your shift, including outside your scheduled shift when needed

Qualifications

• 2–4 years in law enforcement or related work
• Training in at least one relevant area: crisis intervention, threat assessment, or violent crime
• Experience reviewing violent content, credible threats, or violent extremist material
• Experience mentoring, training, or leading others
• Comfortable reviewing distressing material on a regular basis
• Strong judgment on ambiguous, high-stakes cases
• Clear, confident communication with the Principal, team members, and client stakeholders
• Able to commit to a fixed evening schedule

Requirements

• Must be a U.S. person (U.S. citizen, lawful permanent resident, or other protected individual) based in the United States
• Must be able to pass a background check
• Reliable internet and a quiet, private workspace suitable for reviewing sensitive content

Benefits

• This is a full-time, 12-month role supporting a client engagement, with the possibility of extension
• Work Environment: Fully remote, U.S.-based
• Salary: 140,000 - 160,000 depending on experience and location
• Time Off: Generous PTO
• Retirement: 401(k) plan