[Hiring] Senior Field Coordinator @Johnson & Johnson Innovative Medicine

Role Description

Johnson & Johnson MedTech Electrophysiology is recruiting for a Sr. Field Coordinator to join the team, remotely with a preference for the ideal candidate to be located on Eastern Standard Time.

The Senior Field Coordinator role will provide diverse administrative and subject matter expert support to the US Commercial Effectiveness Director, Area Vice Presidents, Regional Business Directors, Field Sales personnel, and home office personnel within a high growth environment.

• Anticipate business needs and act to fulfill with minimal supervision.
• Exercise sound judgment and confidentiality to assess and resolve complex situations/problems and respond to frequently shifting priorities across multiple departments.
• Act as a role model to educate and share business information with peers.
• Serve as communications liaison and information resource between outside vendors, home office departments, and field sales personnel.
• Utilize business knowledge to develop, improve, and support onboarding and offboarding procedures and communicate to Field personnel.
• Stay informed of company policies, procedures, and guidelines relevant to the organization and provide guidance to applicable staff.
• Collaborate frequently with senior management to solve complex problems regarding project, department, or division-related work.
• Schedule meetings through Zoom or Teams, secure call-in numbers, prepare meeting agendas and presentations, and manage attendance and logistics.
• Manage field sales organization roster and email distribution lists.
• Draft correspondence, organization charts, and presentations.
• Arrange domestic travel, complete travel expense reports, and manage logistics travel-related activities.
• Manage agreements and contracts with outside consultants and contracts; establish POs and work agreements per J&J company policies.
• Provide administrative support to Field Sales Leadership for day-to-day operations and individual projects.
• Handle confidential business and HR matters with the highest level of professionalism.
• Manage and execute sponsorships, exhibits, displays, and payments for trade shows, conferences, and symposiums for BWI organization.
• Facilitate all personnel movements including onboarding, offboarding, transfer, and promotion activities.
• Conduct bi-weekly new hire orientation meetings and maintain associated presentations.
• Consult with business partners and field sales on function-specific policies and procedures.
• Liaison between other J&J MedTech opcos and BWI for Field administrative tasks.
• Manage supplier-related programs for field associates.
• Manage employee recognition programs such as Spotlight, Credo, Winning Spirit, and Inspire.
• Collect and validate field trainer compensation requests quarterly.
• Participate in special projects and perform other duties as assigned/requested.

Qualifications

• Suggested minimum of 2 years as a Field Coordinator, or Associate’s degree and three years of administrative experience, or a minimum of a high school diploma and five years of administrative experience are required.
• Proficiency in Microsoft Office including Excel, PowerPoint, Word, SharePoint, and Outlook is required.
• Experience with Concur, SalesForce, and eMarketplace software preferred.
• Bachelor’s degree preferred.
• Strong written and verbal communication skills and the ability to work both as a team member and independently are required.
• Flexibility to adapt to evolving business needs.
• Strong analytical and presentation skills are required.
• Take initiative and exercise sound judgement to assess and resolve complex situations/problems.
• This position is remote-based and may require up to 10% travel.

Requirements

• Accountability
• Analytical Reasoning
• Collaborative Selling
• Communication
• Customer Analytics
• Customer Centricity
• Customer Relationship Management (CRM)
• Data Reporting
• Data Savvy
• Digital Sales
• Execution Focus
• Operations Management
• Process Optimization
• Process Oriented
• Sales Enablement
• Sales Support

Benefits

• Vacation – 120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado – 48 hours per calendar year; for employees who reside in the State of Washington – 56 hours per calendar year
• Holiday pay, including Floating Holidays – 13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year