[Hiring] Senior ERP Analyst @ActBlue

Role Description

As a Senior Enterprise Resource Planning (ERP) Analyst on ActBlue’s Finance team, you will serve as a liaison between multiple departments within ActBlue, ActBlue senior leadership, and our business partners. You will provide guidance, reporting and analysis, and technical support on our financial systems, housed in NetSuite. You will be responsible for data integrity, consistency, and reporting, which is critical to ActBlue’s most important financial decisions. In addition, you will serve as an internal point of contact for best practices within our financial systems.

What You Will Do

• Configure and customize financial systems such as ERP/General Ledger, Financial Reporting, Travel, and Reimbursement, to align with business and regulatory requirements, processes, and changes.
• Develop and maintain custom fields, forms, workflows, and records to enhance system functionality.
• Act as a subject matter expert to departments and leaders across ActBlue on the configuration, customization, data, and reporting functionality within our ERP system.
• Provide ERP support to users within the organization by troubleshooting issues, resolving problems, and offering guidance on system usage.
• Conduct training sessions for new and existing users to ensure optimal utilization of NetSuite features.
• Continually build out automation of manual processes, as well as NetSuite General Ledger and NetSuite Planning and Budgeting (NSPB) reporting.
• Support new integrations and system implementations related to ERP.
• Monitor interfaces with the payment processing (Stripe), travel platform (Navan), payroll system (Rippling), expense management (Expensify), corporate cards (American Express), corporate transportation (UBER/Lyft) and Amalgamated Bank.
• Ensure the integrity of interfaces and troubleshoot to resolve any issues.
• Ensure all updates and transitions to new releases are implemented without interruption to the production environment.
• Communicate effectively with internal and external stakeholders to provide updates, gather feedback, and address concerns.
• Support supplementary projects as assigned, ensuring timely and efficient completion in line with organizational objectives and standards.

Qualifications

• 3-5+ years of ERP platform management experience, including experience working with NetSuite ERP and Netsuite NSPB.
• Experience with payment processor, tax, and payroll integration with ERP.
• A solid understanding of ERP systems, business processes, and reporting.
• NetSuite Administrator Certification (preferred).
• Experience with Stripe, Avalara tax and Rippling is a plus.
• Experience working cross-functionally with multiple teams.
• A solid understanding of ETL/ELT/SQL script practices.
• Familiarity with SuiteScript, SuiteFlow, and SuiteBuilder for customization.
• Excellent written and verbal communication and facilitation skills.
• Team-oriented with a solid analytical mindset, excellent interpersonal communication skills, strong project management skills, and a growth mindset.
• Ability to tie work to the strategic context and the problems your team and organization are trying to solve.
• Curiosity and dedication to fostering a collaborative and inclusive work environment.
• Commitment to centering and amplifying diverse backgrounds and points of view.

Benefits

• Flexible work schedules and an unlimited time-off policy.
• Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families; plus fully-paid health reimbursement arrangement for out-of-pocket expenses and fully-paid short- and long-term disability.
• Fully paid basic and AD&D life insurance and a voluntary supplemental life insurance option.
• Dependent and health care flexible spending account options.
• Employee Assistance Program (EAP) benefits for employees.
• Automatic 2% Employer-paid 401K contribution, plus up to an additional 6% match on employee contributions.
• A minimum of three months paid medical, family and parental leave (for all new parents, adoptions included).
• Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees.
• Additional perks including quarterly snack deliveries and digital subscriptions to the Boston Globe & New York Times.