[Hiring] Senior E-Billing Specialist @WFB Perkins Coie LLP

Role Description

We are looking for a talented person to join our team as a Senior E-Billing Specialist. The ideal candidate will be responsible for all aspects of invoice submissions via e-billing and resolving e-billing issues for the law firm’s e-billed clients. This position has the option to be 100% remote and is available in additional locations.

• Prepare LEDES files for submission to clients via web-based e-billing systems or via email.
• Troubleshoot and resolve all errors.
• Assist with e-billing for the firm’s more complex clients.
• Review final invoices for accuracy and data integrity, ensuring compliance with clients’ billing guidelines.
• Ensure that invoices have proper approvals consistent with the firm’s policies and procedures.
• Monitor invoice validations, approvals, reductions, and rejections.
• Research and resolve reduced and rejected invoices.
• Initiate corrective measures and communicate with billing attorneys and clients, as appropriate.
• Work with clients and third-party vendors to implement new and existing clients for e-billing.
• Provide technical support and customer service to billing attorneys and staff members regarding e-billing implementation processes, submissions, and compliance with clients’ billing guidelines.
• Track approved timekeepers and rates and upload new timekeepers and rate increases in the different e-billing systems in collaboration with our pricing team.
• Calculate and submit monthly accruals to clients via multiple e-billing systems.
• Collaborate with the collections team to reconcile accounts.
• Perform other duties as assigned.

Qualifications

• Experience with the major e-billing systems (Legal Tracker, CounselGO, Brightflag, TyMetrix, Collaborati, BillingPoint, CounselLink, Passport, Legal eXchange, etc.).
• Intermediate Excel required (vLookup and Pivot Tables).
• Proficient with Outlook and AdobePro.
• Ability to think strategically, giving careful attention to detail with a commitment to quality and accuracy.
• Ability to maintain a focus on priorities while meeting strict deadlines in a fast-paced and high-volume environment.
• Ability to take the initiative and have a proactive work style.
• Must be able to exercise proper judgment with solid analytical and problem-solving skills.
• Ability to work independently but also contribute to a cohesive team environment.
• Excellent interpersonal, written, and oral communication skills with attorneys, staff, vendors, and clients.
• Ability to maintain confidential information.
• Willingness to learn and develop new skills.
• Flexibility to work overtime as required.

Requirements

• Requires a minimum of five years’ experience with legal e-billing.
• AA or BA degree preferred.

Benefits

• Great health insurance.
• Tuition reimbursement.
• Paid sabbaticals.
• Annual discretionary bonus.
• 401(k) plan.
• Medical, dental, and vision insurance.
• Accrued paid time off plan starting at 20 days annually.
• Personal medical and parental leave.
• Up to 10 paid holidays.
• Family care benefits.