[Hiring] Senior Director, Technology Operations & Security @YPO

Role Description

YPO is seeking a Senior Director of Technology Operations and Security to lead enterprise IT operations, cybersecurity, business continuity, and technology vendor management, ensuring a secure, reliable, resilient, and cost-effective technology environment. This leader is accountable for the technology services that enable YPO associates to operate effectively, including corporate infrastructure, enterprise IT services, end-user technology, access management, and IT support.

The role also leads YPO's enterprise cybersecurity program, establishing policies, standards, and controls that protect organizational and member data across YPO's technology environment. Working closely with Engineering, Risk and Compliance, Finance, and other departments, the Senior Director strengthens operational resilience, improves the associate technology experience, manages technology risks, and drives disciplined oversight of technology vendors and investments.

The role must enable and accelerate AI adoption across YPO by establishing the secure technology environment, governance, and operational capabilities needed to deploy and scale AI solutions. Partners with departments to remove technical barriers, simplify access to approved AI tools, and empower associates to leverage AI effectively and responsibly.

Qualifications

• 10+ years of progressive experience in enterprise IT operations, cybersecurity, technology infrastructure, or related technology leadership roles.
• 8+ years of experience leading technical teams, including experience managing managers or multiple technology functions.
• Demonstrated experience overseeing enterprise IT operations, corporate infrastructure, cybersecurity, and end-user technology support.
• Experience leading cybersecurity programs, managing technology risks, and supporting security assessments, audits, or compliance initiatives.
• Experience consolidating technology platforms, improving license utilization, and delivering measurable technology cost savings.
• Experience partnering with Engineering and other technology teams to establish security requirements, manage shared risks, and coordinate operational responsibilities.
• Experience leading distributed teams and deploying, scaling, and supporting technology operations across multiple countries, geographies, and time zones.
• Familiarity with security frameworks such as ISO 27001, SOC 2, or the NIST Cybersecurity Framework.

Requirements

• Strong understanding of enterprise IT infrastructure, corporate networks, identity management, end-user technology, and IT service management.
• Knowledge of business continuity, disaster recovery, operational resilience, and technology risk management.
• Ability to coordinate effectively with Engineering and other system owners on shared infrastructure, security requirements, and operational dependencies.
• Strong knowledge of information security, cybersecurity operations, identity and access management, data protection, and incident response.
• Understanding of relevant security frameworks, regulatory requirements, and industry best practices.
• Ability to translate security and compliance requirements into practical, business-friendly processes.
• Strong technology portfolio, vendor, contract, budget, and license management skills.
• Strong financial acumen, including technology budgeting, forecasting, cost optimization, and investment prioritization.
• Ability to establish governance processes that balance organizational needs, operational efficiency, and risk.
• Identify opportunities to leverage AI, automation, and emerging technologies to improve efficiency, strengthen controls, and enhance service delivery.
• Strong people leadership skills, including coaching, talent development, performance management, and organizational planning.
• Ability to lead multiple technology disciplines while balancing strategic priorities and day-to-day operational needs.
• Strong cross-functional collaboration and stakeholder management skills.
• Ability to communicate complex technology risks, trade-offs, and recommendations clearly to nontechnical audiences.
• Strong analytical thinking, sound judgment, and a proactive approach to identifying and resolving problems.
• Ability to lead organizational change, establish accountability, and drive measurable operational improvements.

Benefits

• Compensation ranges based on the associate's primary work location:
• For US applicants: USD 171,700–223,200 annually
• For Canada applicants: CAD 171,500–222,900 annually
• Performance-based bonus opportunities.
• Remote work flexibility.
• A comprehensive rewards package built around wellbeing and growth.

Company Description

YPO is an Equal Opportunity Employer. YPO takes pride in supporting a diverse workforce and demonstrates this through its policies and practices. YPO does not discriminate in recruiting, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.