[Hiring] Senior Director (Payer Strategy) Advisory Services @UnitedHealth Group

Role Description

The Senior Director (Payer Strategy) Advisory Services - Remote plays a critical role in overseeing the delivery and execution of high-complexity, multi-workstream engagements as well as successfully building new business through existing and new-to-the organization clients. The Senior Director serves as the engagement executive with overall responsibility for quality of delivery, client relationship development, and overall project economics.

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

• Overall engagement executive across high-complexity, multi-workstream engagements and able to accurately diagnose the issues the client has identified (as well as underlying issues) and determine the appropriate solutions that will lead the client to create strategic direction
• Build consensus among client stakeholders who play a critical role in the client’s ability to successfully implement the identified solutions
• Industry expert in one or more areas and uses engagements to advance own knowledge
• Principal point of relationship and escalation for client executives
• Accountable for overall engagement execution including: quality of output, client satisfaction (Net Promoter Score), and profitability
• Provides executive oversight of project economics and directs team to follow practices needed to ensure both quality and profitability
• Provide subject matter expertise to other Optum Advisory Services and Optum Company business units as it relates to strategic planning
• Provide support to other Optum Advisory Services and Optum Company business units when strategy expertise is required in addressing client issues
• Communicate effectively and accurately in writing and verbally to prospects, clients, and other team members
• Demonstrate strong relationship management skills and ability to handle challenging interpersonal situations
• Responsible for new business development efforts inclusive of: strategy sales to new clients, strategy sales to existing clients, sales of other Optum Advisory/Optum services and capabilities to new or existing clients
• Lead development of intellectual capital and thought leadership collateral

Qualifications

• 12+ years of consulting experience
• 7+ years of experience in management consulting
• 7+ years of experience in strategy consulting
• Healthcare experience (payer)
• Proven business development experience and success generating at least $3M+ annually in new sales
• Consulting firm experience including engagement leadership, client relationship management, business development
• Experience leading strategy work
• Familiarity with a variety of problem solving approaches and frameworks
• Ability to drill down to the root cause of issues and be creative in problem solving
• Ability and established track record of leading multiple projects and initiatives
• Proficiency in MS Office Suite – Word, PowerPoint, Excel
• Willingness to travel domestically, up to 50%

Preferred Qualifications

• 8+ years of professional experience in healthcare
• Experience and highly proficient in managing projects that achieved budget and timeline goals
• Experience mentoring and developing team members
• Background in healthcare consulting
• Possess analytical reasoning and solution-focused problem solving
• Ability to lead and motivate cross-functional teams
• Proven written and verbal communication skills

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)

Application Deadline

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.