[Hiring] Senior Director @SHI International Corp.

Role Description

The Senior Director, Digital Workplace is accountable for the success, growth, and strategic direction of SHI's Digital Workplace organization within Microsoft Services. This leadership role brings together Collaboration, Workplace Platform, and Change Management under a single leader to ensure workplace technology, user adoption, and business outcomes are designed, delivered, and measured as one connected experience rather than as separate service lines.

• Set and execute a unified direction for Digital Workplace, connecting Collaboration, Workplace Platform, and Change Management through one operating model.
• Translate Microsoft's Work IQ, Microsoft 365, Copilot, identity, endpoint, and employee experience investments into a clear SHI services roadmap, capability plan, and investment agenda.
• Establish clear ownership, decision rights, handoffs, delivery standards, and quality expectations across the organization.
• Build modular, repeatable offerings that connect workplace technology, secure access, employee adoption, and value realization around defined client outcomes.
• Use portfolio, pipeline, delivery, adoption, and capacity data to prioritize investments, manage tradeoffs, and improve practice health.

Qualifications

• Bachelor's degree in a technical, business, organizational development, or related field, or equivalent practical experience.
• 10 or more years of progressive leadership experience in technology services, consulting, digital workplace, organizational change, or related Microsoft practices.
• 5 or more years leading managers, directors, senior technical leaders, or multi-discipline delivery organizations with accountability for people, delivery, and business performance.
• Demonstrated success building or scaling professional services capabilities, repeatable offerings, and complex enterprise delivery motions.
• Strong working knowledge of Microsoft 365, Teams, SharePoint, Exchange Online, OneDrive, Power Platform, Copilot, Entra, Intune, Windows 365, endpoint security, tenant migrations, and adoption and change management.
• Experience managing utilization, capacity, staffing, delivery quality, portfolio health, adoption outcomes, and financial performance.
• Ability to engage enterprise executives, translate business priorities into workplace technology and change roadmaps, and guide complex decisions.
• Track record of partnering across sales, presales, project management, managed services, technology teams, and business stakeholders to grow customer relationships.
• Relevant certifications may include Microsoft 365, Teams, Endpoint Administrator, Identity and Access Administrator, Microsoft 365 Copilot, Prosci, CCMP, or comparable workplace and change management credentials.

Requirements

• Ability to work independently while collaborating effectively with executives, managers, technical leaders, sales teams, and customer stakeholders.
• Ability to travel to support client engagements, Microsoft alignment, leadership meetings, and internal enablement, up to 25%.
• Commitment to continuous learning as Microsoft workplace, Copilot, identity, endpoint, security, and employee experience capabilities evolve.
• Strong ethical standards with disciplined attention to privacy, governance, compliance, security, and responsible AI.

Benefits

• Medical, vision, dental, 401K, and flexible spending.

Company Description

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.