[Hiring] Senior Customs Brokerage Specialist @Amazon

Role Description

At Amazon, we're working to be the most Customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon’s Cross Border team is responsible for providing Customers a one stop shop for international transportation service, providing end to end supply chain solutions. We are seeking a Customer centric individual who wants to be part of this journey, and manage daily operational tasks and Customer queries. A Customs Brokerage Specialist owns daily operations for customs clearance on ocean, air, rail and truck cross-border shipments.

A Customs Brokerage Specialist will:

• Communicate with freight forwarders/sellers/vendors for shipment and document preparation
• Monitor shipment clearance status and escalate issues when necessary
• Review and audit data entry functions for entry filing, classifications, and inspections related delivery-form generation, tracking and compliance requirements

We invite you to be part of the team that defines how Amazon changes the world of international logistics, one shipment at a time.

Qualifications

• Bachelor's degree or equivalent
• Experience in Trade Compliance and/or Supply Chain industry, i.e. as customs agent/officer, compliance specialist, or customs operations
• Experience in Logistics/freight forwarding/Supply Chain industry as a Broker/Customs agent

Requirements

• Oversee dynamic shipment holds and examination resolution
• Collaborate with other service providers to solve shipment issues
• Collaborate with origin and destination logistics teams
• 1st Tier support for Customer Service queries
• Standalone product classification coordination
• General Global compliance support
• Auditing compliance related data submissions for completeness
• Handle general recurring Customs Brokerage operational regulatory requirements
• Maintain proper relationships and follow through with all appropriate government agencies as needed to address ongoing operational inquiries and requests

Benefits

• Comprehensive health insurance (medical, dental, vision, prescription)
• Basic Life & AD&D insurance and option for Supplemental life plans
• EAP and Mental Health Support
• Medical Advice Line
• Flexible Spending Accounts
• Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off
• Parental leave