[Hiring] Senior Consultant - Stakeholder Experience @Granicus

Role Description

The Granicus Experience Group (GXG) is Granicus’ in-house digital agency, a cross-functional team of strategists, analysts, communicators, and Granicus technology experts focused on customer experience and digital communications. We leverage best-in-class human-centered practices and a design-thinking approach to help our federal, state, and local government customers better connect with the people they serve.

• Coordinate domestic and international protocol-sensitive stakeholder engagement events, media appearances, and partner meetings.
• Manage venue logistics, RSVPs, attendee communications, travel planning, itineraries, event materials, and event-related on-site support.
• Provide logistical, administrative, and correspondence support for stakeholder outreach and engagement events.

Qualifications

• 5-10 years of events management, consulting, digital strategy, user experience or customer experience preferably serving government or at a government agency.
• Proficient in core Digital Communications, Events Management, and CX skills, ideally supporting a government client.
• Solid written, verbal and presentation skills and workshop facilitation skills in a heavy client-facing capacity.
• Experience digesting data and deriving insights that lead to actionable recommendations.
• Strategic thinker with the ability to exercise independence, autonomy, and sound judgment in making recommendations and decisions.
• Experience and/or enthusiasm for working with government.

Requirements

• Proficient in digital-communications tools, and preferably the Granicus family of products.
• Ability to be flexible in a changing work environment and to work well under pressure.
• Consistently perform against simultaneous projects in a fast-paced environment.
• Thrive in a fast-paced environment while demonstrating strong personal initiative and on-time delivery of project tasks and deliverables.

Benefits

• Flexible Time Off – Take the time you need to rest, recharge, and live your life.
• Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
• Work From Home Reimbursement – Support a productive home office environment.
• Multiple Health Plan Options – Including a 100% employer-paid plan.
• Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
• Fitness Reimbursement Program – Stay active, your way.
• On-Demand Mental Health Support – Access to Headspace and other wellness tools.
• Paid Parental Leave – For both birthing and non-birthing parents.
• Traditional & Roth 401(k) – With a generous company match.
• Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.
• Online Learning Platforms – Fuel your professional development.
• Competitive Salary & Bonuses – Your contributions are valued and rewarded.