[Hiring] Senior Consultant, Professional Services (MS Security) @Softchoice

Role Description

Softchoice is reimagining the role we play in our customers’ lives, and we are seeking great people to strengthen our customer centric culture. In the rapidly changing IT environment, full of complex challenges for customers, our role is to ensure their experience with Softchoice is engaging, effortless, and valuable.

As a Senior Microsoft Security Consultant within the Professional Services organization, you will have the opportunity to consult with and advise our valued enterprise and public sector clients on identity management and workplace security engagements. This role is responsible for leading the service delivery functions and technical teams involved with the planning, setup, configuration, and administration of identity management and workplace endpoint security solutions.

What you’ll do:

• Work closely with related teams on Microsoft Security and Identity Management implementation projects, including upgrades, installations, configurations, migrations, security policy design, administration, and user training.
• Have a technical understanding of cloud security solutions including M365 Defender, Defender for Cloud, and Sentinel.
• Collaborate with co-workers (internally), end-users (externally), and vendor representatives (Microsoft) on the installation, configuration, and troubleshooting of MS Teams, in accordance with contract SLAs.
• Mentor and develop Consultants, Engineers, and Technicians on the team, providing guidance on their technical and soft skills.
• Function as a technical expert with strong customer interaction skills, advising on, implementing, and managing complex solution and service deployments for clients.
• Have a hunger for learning and pursue relevant certifications and training for Microsoft Endpoint Security and Identity Management.
• Serve as a technical authority and subject matter expert for Softchoice, supporting other individuals and teams at trade shows, events, and speaking engagements.
• Be a role model for our values of personal growth, customer passion, taking care of others, and owning the end result.
• Work in a highly visible customer-facing role.
• Use your technology expertise to support a detailed, actionable Statement of Work with architects, engineers, and project managers.
• Stay on top of new trends and technology updates.
• Continually fine-tune your delivery, adoption, and problem-solving skills.

Qualifications

• A curious mindset, willing to ask the right questions to provide customers with the best possible solution.
• A problem solver with the capability to uncover and address the root cause of an issue.
• A proactive work ethic that puts responsiveness to customers first.
• Passion for building strong relationships with customers and driving great customer experience.
• Computer Science / Information Technology degree or diploma or equivalent industry experience.
• Ability to travel up to 10% of the time.
• 5+ years’ work experience in a client-facing professional services role, or 7+ years of related industry experience.
• Updated Certifications and training to include Microsoft Certified Security Operations Analyst Associate, and Security Administrator Associate.

Compensation

A reasonable estimate of the current base pay range for this position is $99,750 to $133,000 annually + 14% as target incentives. Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ.

Benefits

• Health and Wellbeing: Medical, Dental, and Vision Care, Flexible Spending Account, Employee Assistance Program.
• Financial Benefits: 401k Plan with Company Matching, Life and Disability Insurance.
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year), Holidays, Parental Leave, Volunteer Days, Bereavement Leave.
• Additional Perks: Employee Discount Program.

Inclusion & Equal Opportunity Employment

We are an equal opportunity employer committed to diversity, inclusion, and belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require Accommodation?

We are proud to provide interview and employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to [email protected] . We are committed to working with you to best meet your needs.

Our Commitment to Your Experience

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references. When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple, and you'll be connected with your new team in no time.

Job Requisition ID

7591