[Hiring] Senior Compliance Manager @Hire with Reef

Role Description

We are hiring a Senior Compliance Manager to lead VEU (Victoria Energy Upgrade) compliance and operational checking for a growing Victorian energy efficiency company. You will verify every installation meets ESC standards, check serial numbers and COES documentation, manage RFI responses, coordinate installer performance, and ensure certificates are audit-ready before submission. This role focuses on air conditioning, hot water systems, and commercial lighting upgrades (80% commercial sector). Success means zero ESC penalties, catching compliance issues before certificate creation, and maintaining audit-proof operations as the business scales. This is a full-time remote role working core AEDT business hours.

• Check 100% of completed installations within 24 hours, verifying serial numbers, COES documents, photographs, and installation quality
• Review and approve all certificates before submission to ensure audit compliance
• Prepare and submit ESC RFI responses accurately and within required deadlines
• Monitor installer compliance performance and provide VEU guidance and training
• Maintain accurate data entry across VEU systems and internal compliance tracking
• Coordinate with scheduling and operations teams on daily job flow
• Produce weekly compliance and operations reports covering job status, RFIs, installer performance, and risk flags

Qualifications

• Proven experience working within the Victorian Energy Upgrades (VEU) Scheme (essential - must hit the ground running)
• Strong hands-on knowledge of VEU compliance for air conditioning, hot water systems, and lighting activities
• Experience checking COES documentation, serial number verification, and installation quality control
• Familiarity with ESC processes, RFI responses, audits, and regulatory requirements
• Meticulous attention to detail with systematic checking and documentation habits
• Clear, professional written communication suitable for regulator correspondence
• Calm under pressure with ability to manage high job volumes without compromising quality
• Available full time, 40 hours per week, working core AEDT business hours
• Fast and reliable internet connection; your own laptop or desktop suitable for the role; a quiet working environment; a good quality microphone or headset

Benefits

• Work with Premium Clients: Partner with successful B2B companies, agencies, and SaaS businesses that value quality talent
• Long-term Stability: 87% of our placements are still active after 12 months
• Professional Development: Work alongside integrated sales teams with clear career progression
• Competitive Compensation: Market-rate salaries with performance incentives
• Complete Support: Full HR, payroll, and performance management handled by Reef