[Hiring] Senior Change Management Consultant @Insight

Role Description

We are seeking a seasoned and dynamic Senior Change Management Consultant to be the primary point of contact for our most strategic corporate and enterprise customers. This senior-level role is responsible for leading large-scale technology adoption and transformation programs, ensuring seamless delivery and exceptional client satisfaction. The ideal candidate is a proven leader with a reputation for quality work and a talent for engaging in strategic conversations with C-suite leadership. This is more than a delivery role; it's a mission-critical position focused on driving significant business outcomes for our clients and shaping our internal change management practice.

• Executive-Level Consulting & Leadership: Facilitate and lead executive workshops and strategic conversations with client leadership, guiding them through the envisioning, planning, and delivery of user adoption and change management programs. Ensure all work products are customized to the client's specific needs and meet industry standards.
• Strategic Program Delivery: Lead large-scale enterprise transformations, specifically for technology implementations of 20,000 users or more. This includes:
  • Building and executing comprehensive Stakeholder Engagement
  • Success Measurement Creation and Tracking
  • Business Value Use Cases
  • Organizational Change Impact Analysis
  • Stakeholder Interview and Assessment
  • Communication Strategies
  • Enablement Strategies
  • Champions programs
• Business Development & Scoping: Work closely with the sales team to craft robust proposals and Statements of Work (SOWs) that are both compelling and executable by the change management team. Support sales demos and workshops, articulating the role of Change Management in transformation projects.
• Team & Practice Development: Serve as an established leader within our services organization, coaching and mentoring junior team members on best practices. Your success will be measured by your ability to drive successful change for our customers and to support your colleagues in doing the same.
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

Qualifications

• Minimum of 8 years of external consulting experience in a Change Management Lead role.
• Demonstrated success leading large-scale enterprise transformations with 20,000+ users.
• Previous experience leading teams of Change Managers in a delivery setting (not as a formal supervisor).
• Proven experience leading change management programs tied to technology implementations.
• Previous experience interacting with and presenting to executives.

Requirements

• Cloud Digital Leader certification (or ability to obtain within 3 months of hire).
• Google Gen AI Leader certification (or ability to obtain within 3 months of hire).
• PROSCI Change Management certification is highly valued.
• Exceptional verbal and written communication skills.
• Sound business judgment, with the ability to think creatively and problem-solve.
• Strong analytical skills and attention to detail, even under pressure.
• Ability to build trust-based relationships with senior colleagues and customers.
• High proficiency with Google Workspace and other cloud collaboration tools.
• Strong analytical and problem-solving skills, with a focus on delivering tangible results.

Benefits

• We’re legendary for taking care of you, your family and to help you engage with your local community.
• Enjoy a full, meaningful life and own your career at Insight.
• Core values of Hunger, Heart, and Harmony guide everything we do.