[Hiring] Senior Business Transformation Analyst @Quanta Services Management Partnership

Role Description

The Senior Business Transformation Analyst leads and integrates business process analysis, project management, and organizational change management activities in support of enterprise-wide transformation initiatives. This role partners with cross-functional teams consisting of corporate and OpU business personnel and IT to design, implement, and sustain improved business processes and technology solutions; manage the delivery of transformation projects from initiation through close; and drive the organizational change management activities required for successful, lasting adoption. The Senior Analyst serves as a subject matter expert across all three disciplines and may mentor less experienced team members.

Impact: Under the direction of the Director, Operations Programs, and working with Functional, Business, and Regional leaders, this position drives efficiency and adoption of standardized business practices, IT tools, and change methodologies across the enterprise. The Senior Business Transformation Analyst is an enabler of continuous improvement, ensures transformation projects are delivered on time, within budget, and with measurable business benefit, and ensures that changes are successfully adopted and sustained by the organization.

What You'll Do

• Business Process Analysis
  • Provide business process area subject matter expertise to further the design and application of business process and system integration.
  • Participate in the delivery and maintenance of application processes ranging from ERP (JD Edwards) to SaaS applications and custom applications for all process areas, with a focus on Finance and Equipment.
  • Enforce the standardization of best practices across the business (application of business process, master data, roles and responsibilities, and system use).
  • Work with Functional Teams to implement and drive process for JD Edwards with focus on their specific process area while adhering to existing global design.
  • Gather requirements, define, and document business processes/procedures using workflow modeling techniques and standardized documentation templates.
  • Develop and/or support the development of presentations that deliver succinct, concise recommendations to the management team, providing rationale and justification behind the recommendations.
  • Engage in regular professional development activities to maintain and expand process area expertise.
• Project Management
  • Lead and manage business transformation projects from initiation through closure, including scope, schedule, and risk management.
  • Work with the Senior IT Project Manager to maintain project charters, plans, timelines, and status reports; communicate progress, risks, and issues to sponsors and stakeholders.
  • Partner with cross-functional teams to execute project plans and achieve objectives while assessing and mitigating risks and issues to ensure successful delivery of programs/projects.
  • Support project teams and monitor key measures (schedule, budget, scope, and quality) to ensure project success, escalating issues as needed.
  • Coordinate with IT, vendors, and business stakeholders to align project deliverables with business objectives and process design.
  • Apply standard project management methodology and tools to ensure consistency and rigor across transformation initiatives.
• Organizational Change Management
  • Develop and execute change management strategies and plans, including sponsor roadmaps, stakeholder analysis, communication plans, training plans, and resistance management plans, for assigned transformation initiatives.
  • Conduct change impact assessments and readiness assessments to identify affected groups, adoption risks, and mitigation strategies.
  • Partner with project sponsors and business leaders to build the case for change and drive active, visible sponsorship throughout each initiative.
  • Design and deliver, or support the delivery of, communications, training materials, and job aids that support end-user adoption and proficiency.
  • Define and track adoption and proficiency metrics; identify gaps and recommend corrective actions to sustain change.
  • Coach and support managers and supervisors in leading their teams through organizational, process, and technology change.
  • Actively participate in key organizational, process, and technology change projects to align systems and operations with business objectives.

Qualifications

• Bachelor's Degree and/or equivalent professional experience.
• 5+ years' experience across business process analysis, project management, and/or organizational change management, including exposure to enterprise-level initiatives.

Requirements

• Preferred Education and Experience:
  • Bachelor's Degree in Business or a related field.
  • 5+ years' experience spanning a combination of business process analysis, project management, and organizational change management.
  • Experience with ERP systems (JD Edwards or similar) and enterprise system implementations.
• Travel Requirements:
  • Travels: Yes
  • Percent of time: 25-40%. May be higher during rollout of process, project, or change initiatives to new business units.

Knowledge / Skills / Abilities

• Language Skills: Advanced
• Mathematical Skills: Intermediate
• Reasoning Skills/Abilities: Advanced
• Computer Skills: Excel, Word, PowerPoint, Visio, MS Project (or similar PM/portfolio tool), JD Edwards 9.0 or higher, and change management planning tools.

Competencies

• Provide subject matter expertise in business process analysis, project management, and organizational change management.
• Ability to multi-task and organize effectively across multiple concurrent initiatives.
• Effective communicator with the ability to influence change and tailor communications to specific audiences, including executive leadership.
• Ability to empathize with stakeholders and convey confidence.
• Demonstrated ability to improve support processes and methodologies.
• Ability to lead team discussions, solicit input, and facilitate decisions in a professional manner.
• Strong analytical and problem-solving skills and develop solutions to problems independently and through team discussions.
• Self-aware and willing to adapt to a changing work environment.
• Demonstrated project management skills, including planning, scheduling, and risk management.
• Demonstrated organizational change management skills, including stakeholder engagement, communication planning, and adoption measurement.
• Ability to build trust and credibility with sponsors and stakeholders at all levels of the organization.

Benefits

• Competitive compensation and benefits package
• Flexible work options
• Educational assistance
• Wellness and Mental Health programs
• Paid Parental Leave
• Employee Referral Program
• Volunteer Time Off
• Learning and Development Programs
• Office Amenities and Perks