[Hiring] Senior Business Systems Analyst II @Apollo.io

Role Description

As a Senior Business Systems Analyst, GTM, you will partner closely with Marketing, Sales, Customer Success, and Revenue Operations to help Apollo's revenue teams move faster and smarter through aligned processes, scalable systems, and actionable data. You will own Salesforce architecture and process design across the GTM funnel, and act as the systems SME for the business functions you support.

This role sits within the GTM Business Systems team and is focused on turning business problems into elegant, durable system solutions. You will work across GTM, R&D, and IT to govern a multi-instance Salesforce environment, support the next-generation quote-to-cash build ahead of Apollo's pre-IPO scale, and contribute to a growing portfolio of AI-driven GTM builds.

This is a strong fit for an analyst who wants to own architecture decisions rather than execute against a spec, and who enjoys operating as the connective tissue between business stakeholders and technical delivery.

What You'll Do

• Build a working command of Apollo's GTM business processes and tech stack, and review and update the full systems architecture map and process flow diagrams.
• Serve as the primary GTM Systems partner for one of the domains the team is organized around (TOFU, MOFU, or BOFU).
• Partner with Sales leadership and Sales Operations to streamline the renewal process.
• Make and defend architecture calls regarding platform events or custom objects.
• Partner with GTM Systems engineers on AI-driven builds and contribute across the full development lifecycle.
• Support the design, build, testing, rollout, and maintenance of next-generation quote-to-cash infrastructure.
• Own Salesforce initiatives and end-user support end to end.
• Implement and administer Salesforce-integrated tools as needed.

Qualifications

• 4+ years of business analysis or consulting experience.
• 4+ years of hands-on experience with the Salesforce platform in an administration or development capacity.
• A college degree in a technical field, or equivalent work experience.
• Deep understanding of go-to-market business processes.
• Hands-on Salesforce depth: creating and maintaining custom fields and objects, managing roles, profiles, and permission sets.
• Demonstrated ability to manage and collaborate with multiple concurrent stakeholders.
• A track record of making and defending architecture decisions under ambiguity.
• Experience supporting end-to-end feature and system implementations.
• Experience working within Agile methodology.
• Strong logic, analytics, and problem-solving skills.
• Excellent verbal and written communication and time management skills.
• Microsoft Excel power user.

Requirements

• Nice to have: Salesforce Administrator certification.
• Active Trailhead account.
• Experience across Sales Cloud, CPQ, and Service Cloud.
• Experience in Salesforce environments with 100+ users.
• Experience at high-growth companies (Series C through IPO, SaaS or PLG preferred).

Benefits

• Equity.
• Company bonus or sales commissions/bonuses.
• 401(k) plan.
• At least 10 paid holidays per year.
• Flex PTO and parental leave.
• Employee assistance program and wellbeing benefits.
• Global travel coverage.
• Life/AD&D/STD/LTD insurance.
• FSA/HSA and medical, dental, and vision benefits.

Company Description

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion.

Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform.

Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital and Bain Capital Ventures.