[Hiring] Senior Business Systems Analyst @PNC

Role Description

As a Senior Business Systems Analyst at Tempus Technologies, you will serve as a key liaison between internal stakeholders and external partners to gather, analyze, and document requirements for a variety of projects. Throughout the project lifecycle, you will maintain clear communication, provide updates, and address questions or concerns to ensure alignment and successful delivery. You will collaborate closely with system architects to document functional flows and manage Jira card creation and mapping.

• Partner with Business Analysts and Product Architects to design product enhancements and new solutions that complement our payment technology platform.
• Gather, analyze, and document business requirements with precision.
• Develop user stories, flowcharts, workflows, and process diagrams to support solution design.
• Collaborate with UI/UX Designers to deliver best-in-class user experiences.
• Support testing and training efforts to ensure successful implementation and ongoing maintenance of products.
• Maintain comprehensive product knowledge across all solutions.
• Perform additional related duties as assigned.

Qualifications

• Proficiency with Atlassian tools such as Confluence and Jira.
• Expertise in writing user stories and acceptance criteria using industry-standard methodologies.
• Strong ability to create workflows and diagrams for complex solutions.
• Skilled in eliciting and documenting functional and non-functional requirements.
• Excellent communication skills for working with development teams and experience designers.

Requirements

• Jira / Confluence
• Waterfall, Agile, and Scaled Agile methodologies
• Translating user stories into technical requirements (Gherkin)
• Experience collaborating with architects and developers
• SQL, Postman, JSON

Benefits

• Medical/prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match, pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• A robust wellness program with financial incentives
• Maternity and/or parental leave
• Up to 11 paid holidays each year
• 8 occasional absence days each year, unless otherwise required by law
• Between 15 to 25 vacation days each year, depending on career level and years of service