[Hiring] Senior Business Process Analyst @General Dynamics Information Technology

Role Description

We are seeking an experienced Power BI & Power Platform Developer to join our team, supporting the design, deployment, and maintenance of solutions in highly secure environments, particularly within government agencies and defense contractors. The successful candidate will have a strong background in requirements gathering, creating data visualizations, and engineering enterprise solutions. The candidate will deploy custom dynamic visualizations (such as organizational charts) in Power BI to serve customer needs and collaborate closely with the engineering team to support the broader Power Platform ecosystem.

• Gather and analyze business requirements from stakeholders to understand their needs and objectives.
• Conduct thorough data analysis to identify trends, patterns, and insights to support decision-making processes.
• Develop detailed business process models, workflows, and diagrams to visualize current and future state processes.
• Collaborate with cross-functional teams to define project scope, objectives, and deliverables.
• Assist in the design, development, and implementation of new systems, processes, and tools.
• Create and maintain documentation such as business requirements documents, user stories, and test cases.
• Facilitate meetings and workshops with stakeholders to gather requirements, resolve issues, and communicate project status.
• Provide ongoing support and training to end-users on implemented solutions.
• Review and analyze system specifications to understand testing requirements.
• Develop test plans, test cases, and test scripts based on project documentation.
• Execute test cases and report defects, ensuring thorough coverage of software functionality.
• Collaborate with developers and stakeholders to resolve issues and improve product quality.
• Conduct functional, regression, and performance testing as necessary.
• Participate in meetings and discussions to provide input on project status and quality concerns.
• Document testing processes, results, and findings for future reference.
• Conduct market research and competitor analysis to identify industry trends and opportunities.
• Assist in the preparation of business cases, feasibility studies, and project plans.
• Participate in quality assurance activities such as user acceptance testing and system validation.

Qualifications

• Education: BA/BS in Computer Science, Information Technology, or related field.
• Experience: 8+ years of experience in Power BI & Power Platform.
• Technical skills:
  • Proficiency in Microsoft Power Platform, including Power BI development.
  • Proficiency with business intelligence and data visualization tools (e.g., Tableau, Power BI).
  • Proficiency in business analysis tools and techniques such as process mapping, data modeling, and requirements elicitation.
  • Demonstrated ability to manage the technical systems engineering life cycle(s) including requirements analysis, configuration, design, development, testing, and deployment of systems.
  • Demonstrated ability to troubleshoot high-level technical and non-technical issues.
  • Experience in evaluating, testing, deploying, and maintaining both custom developed and third-party software upgrades.
  • Demonstrated ability in creating and maintaining system architecture and troubleshooting documentation.
  • Demonstrated ability to prepare plans and assessments, such as management engineering plans, integrated support plans, and implementation plans.
  • Researches and documents analysis in technical reports and presents findings and recommendations to meet program requirements.
  • Anticipates and addresses problems of systems integration, compatibility, and multiple platforms.
  • Troubleshoots and resolves performance problems.
  • Other responsibilities include (but not limited to):
    • Develop deployment support documentation.
    • Work with management to develop deployment specifications and configurations.
    • Analyze and troubleshoot deployment issues in a timely manner.
    • Act as customer contact for deployment-related inquiries and issues.
    • Install and test hardware as required.
    • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).

Requirements

• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Excellent communication and interpersonal skills with the ability to effectively collaborate with stakeholders at all levels.
• Proven ability to manage multiple projects simultaneously and prioritize tasks in a fast-paced environment.
• Previous experience with Agile methodologies such as Scrum or Kanban.
• Certification in Business Analysis (e.g., CBAP, CCBA) is a plus.
• Familiarity with software development lifecycle (SDLC) and testing methodologies.
• ISTQB or similar certification.
• Understanding of web technologies and architectures.
• Excellent communication and presentation skills.
• Ability to work independently and as part of a team.
• Adaptability and willingness to learn new technologies and methodologies.

Benefits

• Growth: AI-powered career tool that identifies career steps and learning opportunities.
• Support: An internal mobility team focused on helping you achieve your career goals.
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off.
• Community: Award-winning culture of innovation and a military-friendly workplace.