Back to Remote jobs >
All others
Senior Business Operations Analyst
@Gainsight India Pvt Ltd
[Hiring] Senior Business Operations Analyst @Gainsight India Pvt Ltd
Mar 29, 2025 - Gainsight India Pvt Ltd is hiring a remote Senior Business Operations Analyst. 💸 Salary: unspecified. 📍Location: India.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
As a Senior Business Operations Analyst at Gainsight, you will focus on the resource management processes and be responsible for understanding SOWs, project creation, resource management and data analysis. It will also include supporting the revenue and invoicing processes as needed.
- Create projects and assign available staff through PSA to projects based on their skills and experience.
- Read, understand, and analyze the Statement of Work (SOW)/Contract.
- Resource Management - tracking and matching skills in the resource pool and aligning the best fit based on resource request skill requirements and project types.
- Partner Resource Management - Understanding partner availability and contracting with subcontract resources when needed.
- Monitor employee utilization, workload, and overtime hours.
- Collaborate on resource management with internal departments.
- Provide project managers with ongoing resource management and related support.
- Addressing queries related to projects, resources management and utilization.
- Data analysis and reporting related to open demand, utilization, workload and other related reports.
- Assist with the implementation of new processes and procedures as required, as well as other duties as assigned.
Qualifications
- Strong English communication and documentation skills
- Bachelors / Masters in any discipline
- Experience in resource management and allocation & resource utilization
- Should have keen analytical skills to assess current staffing needs and anticipate the need to redirect projects
- Should have knowledge about forecasting and budgeting
- Must have hands-on experience with Kantata PSA
- Should have the ability to learn new concepts and software
- Comfortable in supporting and taking requirements from a remote workforce (US-based)
- Must be able to spend substantial time interfacing with the team in the US
- Contribute to regular status meetings with project team, and stakeholders [at times customers]
- Maintain a highly organized and accurate task list, visible to project management and other project resources engaged
- Produce marketing related documents and supporting materials which may be used by resources within Gainsight or Customer organization to understand or complete configuration
- Provide updates, status, and next steps through email on a regular cadence through Chatter and Email
- Track time, progress, goals, and deadlines
- Good at MS Excel or Google Sheets (Intermediate and above level)
Benefits
- Monthly Recharge Days that re-energize us.
Similar Remote Jobs
More All Others jobs
-
All others up to $3,000 for multi-session studies USAApr 02, 2025
-
All others up to $250/hr USAApr 02, 2025
-
All others up to $250/hr USAApr 02, 2025
More jobs in India
-
Design unspecified Northern America, India, Philippines +2 moreApr 01, 2025
Kickstart Your Job Search
Need advice to apply?
Join our free
Webinar « 3
Mistakes to Avoid When Looking For A Remote Startup Job (And What To Do Instead) »
Register for free
Unlock 54,343 additional remote jobs, advanced search & email notifications
Get Access Now
Too many emails? Declutter your inbox with Meco
Your home for reading newsletters
Try for free - no card required.
️
| 📍 | Be aware of the location restriction for this remote position: India |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
All others
All others
|
Salary
💸
unspecified
|
Remote
Location
India
|
|
Job Type
full-time
|
Posted
Mar 29, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: India |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
