[Hiring] Senior Business Analyst, People Digital Experience @Sandisk

Role Description

As a Senior Business Analyst in People Experience (HR) function, you will help advance Sandisk’s people’s strategy by delivering digitally optimized, AI-enabled solutions. You will execute on a progressive technology roadmap optimizing existing systems (Workday HCM / ServiceNow HRSD / Moveworks) in partnership with the People Experience owner and IT liaison. This work includes turning business needs into clear process and employee-experience requirements, supporting fit-gap analysis, leading user acceptance testing, and partnering on deployment and end-user enablement.

If you enjoy passionate about tech-enabled experiences and thrive in a fast-paced environment focused on improving the end-to-end employee lifecycle, this role could be a strong fit. By deploying innovative, seamless, and intuitive people technologies, you will help empower Sandisk team members and leaders.

What You Will Do

• Requirements & Analysis
  • Partner with HR Centers of Excellence (Total Rewards, Benefits, Operations, etc.) to gather, analyze, and document business requirements.
  • Document current state and future state processes, workflows, and system interactions.
  • Flag data compliance and regulatory considerations during requirements gathering.
  • Conduct fit-gap analyses and advise stakeholders on system capabilities and possible solutions.
  • Translate business needs into requirements, user stories, and acceptance criteria for IT.
• Solution Design & Delivery
  • Support solution design reviews and provide input on business feasibility, process impacts, and dependencies.
  • Identifying opportunities to enhance processes through AI and automation enablement.
  • Partner with IT to validate that system solutions align with approved requirements and business processes.
  • Prepare, deliver, and maintain assets such as training materials, job aids, and enablement sessions.
• Testing & Implementation
  • Lead User Acceptance Testing (UAT) including test case creation and defect tracking.
  • Coordinate testing efforts with HR business users and technical teams.
  • Own testing and validation of new features delivered through Workday semiannual releases and ServiceNow updates.
  • Assist with go-live readiness, deployment activities, and post-implementation validation.
• Stakeholder & System Support
  • Serve as a liaison between HR stakeholders and IT development team.
  • Proactively monitor and support the resolution of complex incidents and service tickets in partnership with IT.
  • As part of our global team, you will be expected to flex your working hours to accommodate the APAC time zone.

Qualifications

• Minimum of 5 years' experience, including at least 3 years as a business analyst supporting HR technology at a complex global organization.
• Bachelor's degree in a relevant discipline.
• Hands-on experience with supporting solution builds within Workday HCM across core modules with direct ServiceNow HRSD experience a plus.
• Demonstrated experience with gathering requirements, fit-gap analysis, functional design, and leading User Acceptance Testing (UAT).
• Demonstrated ability to write functional requirements, user stories, and acceptance criteria for IT development teams.
• Workflow process design experience using flowchart software such as Visio or Figma.
• Experience working in Agile and Scrum delivery environments.
• Strong understanding of HR business processes across the employee life cycle (e.g., hire to retire).
• Excellent written and verbal communication skills, with the ability to engage technical and non-technical stakeholders, including senior leadership.

Benefits

• Comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance.
• Tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity.
• Tuition reimbursement; transit; the Applause Program, employee stock purchase plan, and Sandisk's Savings 401(k) Plan.