[Hiring] Senior Business Analyst @Hire Resolve

Role Description

An international company that manufactures and sells specialty coatings, sealants, building materials, and related services worldwide is seeking a Senior Business Analyst / WMS Consultant with 5–7 years of hands-on experience in Manhattan Active® WMS (Cloud) - Durban, Johannesburg, or Cape Town.

• WMS Domain Expertise: Act as the subject matter expert (SME) for Manhattan WMS best practices, design, and production support.
• Requirements & Solution Design: Translate business needs into detailed Business Requirements Documents (BRDs), functional specifications, use cases, and GAP analysis for extension development.
• Configuration & Testing: Lead end-to-end WMS configuration, functional/system testing, integration testing, and user training.
• Vendor & Team Collaboration: Partner with vendors and project teams to develop test scripts, coordinate sign-offs, and track quality metrics.
• Go-Live & Hypercare Support: Provide hands-on post-implementation support to stabilize production operations and triage defects.

Qualifications

• Proven experience implementing WMS as a client, systems integrator, or consultant.
• End-to-end configuration of Manhattan Active WMS (Receiving, Putaway, Replenishment, Picking, Packing, Shipping).
• Hands-on experience with inventory synchronization, cycle counting, ASN processing, pick confirmation, and shipment creation.
• Familiarity with Host/ERP system integrations, troubleshooting failed messages, duplicate transactions, and parcel integrations (UPS, FedEx).
• Ability to collaborate with DC Operations and Inventory controllers, lead cross-functional discussions, and manage small WMS enhancement projects.
• Bachelor’s degree in Information Systems, Computer Science, Data Analytics, or equivalent field.
• 5+ years of Manhattan Active or WMOS configuration experience with proven results.
• 3+ years in Manhattan Active WMS (Cloud) system configuration and ERP integration.
• 5+ years of ERP functional integration across Order Management, Production Planning, and Shipment processes.

Benefits

• Competitive salary based on experience (salary can potentially be more based on experience/skills).