[Hiring] Senior Brokerage Representative @UPS Supply Chain Solutions

Role Description

The Bilingual (French/English) Senior Brokerage Representative is responsible for tariff classification, customs declarations, and regulatory compliance activities related to cross-border shipments. This role applies Canadian customs regulations, determines duties and taxes, and ensures accurate customs documentation.

Job Type: Full-Time / Permanent / Remote

Workdays: Monday to Friday (must be able to work ALL 5 days of the week)

Shift Hours: 8.30 AM to 5.00 PM (must be able to work a minimum of 40 hrs. per week)

Shift Duration: 8 hours a day (requires flexibility with Start and Finish time)

Work Location: Based in Canada

Hourly Wage: $23.04 per hour

Key Responsibilities and Duties

• Prepare and submit customs declarations, commercial invoices, bills of lading, and permits through electronic customs systems.
• Accurately classify goods using the Harmonized System (HS) to determine applicable duties, taxes, and tariff rates.
• Ensure customs declarations comply with laws and regulations issued by the Canada Border Services Agency (CBSA).
• Manage customer inquiries related to trade agreements and customs matters, and resolve disputes, inspections, or declaration rejections in collaboration with Canadian customs authorities to prevent delays and additional costs.
• Apply and adhere to current customs policies and procedures in accordance with regulatory requirements.
• Support the Team Leader in daily operations, including preparing detailed reports, distributing workload across the team, and assisting customers.

Qualifications

• Proficiency in French and English (written and spoken) – Required (regular interactions with clients outside Quebec – 50%)
• Minimum 5 years of experience in customs operations - Required
• Minimum 3 years of direct product classification experience using HTSUS and customs regulatory resources - Required
• Customs Specialist (CCS) certification - Required
• Bachelor's degree or International equivalent - Preferred

Benefits

• Vision, health, and dental benefits after three months of service.
• Overtime.
• Weekly Pay/ Direct Deposit- Every Friday.
• Immediate access to UPS ‘Employee Discounts’ upon hiring.
• Paid training.
• Pension Plan.
• Free Onsite Parking.
• Opportunity for advancement within a Fortune 50 Company.

Company Description

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.