[Hiring] Senior Associate, Crypto Operations @Wealthsimple

Your career is an investment that grows over time!

Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing, opaque and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada, with over 3+ million users who trust us with more than $100 billion in assets.

Our teams ship often and make an impact with groundbreaking ideas. We're looking for talented people who keep it simple and value collaboration and humility as we continue to create inclusive and high-performing teams where people can be inspired to do their best work.

About the team

As a Senior Associate, you will join our Crypto Operations team to help deliver frictionless, reliable, accurate, and timely client experiences across an expansive set of products & features. Our Crypto Operations team is a part of the Wealthsimple Brokerage Operations business unit that provides the back-end technology, operations, and platform that powers our key Wealthsimple products. It continues to expand to deliver a wider breadth of financial services to our clients and supports the broader organization in operationalizing key priorities. We are always striving to deliver best-in-class operations for the products we support.

In this role, you will support in leading and continuously working to improve the key processes that help power our Crypto product. You will manage projects from ideation to completion, and work collaboratively with our Crypto Ops team members, Finance, Data & Reconciliation, Compliance, and Engineering teams.

• Keep us accountable, and drive impact:
• Support leading the day-to-day operations of our Staking function, ensuring operational excellence is maintained, and key tasks are executed correctly and on time.
• Grow into a subject matter expert and help elevate the broader team's capabilities.
• Develop into a go-to resource for Associates on the team—providing guidance, answering questions, and helping them develop their skills and knowledge.
• Maintain oversight and accountability for our reconciliations review process and operational controls, ensuring accuracy and timely resolution of any discrepancies.
• Partner with leadership and senior figures within the team to identify, design, and lead improvement initiatives—such as process automation, risk reduction, and scaling operations—while supporting team members as they execute on these changes.
• Own the problem-solving of distinct Crypto Operations projects and independently engage with leadership and stakeholders to drive outcomes.
• Facilitate effective communication across our multiple partners, from internal stakeholders to external vendors, regulators, and auditors.

• Optimize our Ecosystem:
• Find opportunities to strengthen our internal controls, reduce any weaknesses & risks, and help scale processes within our crypto operations team.
• Collaborate with external teams to ensure our key processes & controls are supporting our stakeholders and their deliverables.
• Work closely with our Compliance & Finance teams to ensure our processes, controls, and reporting are adhering to regulatory standards (i.e CIRO, OSC).

• Relevant work experience: 4+ years of demonstrated success in a fast-paced environment, either in crypto operations, brokerage operations, fintech, startups, FI’s or other operations roles in related fields.
• General interest or professional working experience in crypto and its various applications (e.g., Staking, Trading, Digital Asset Custody, Blockchain Reconciliation)
• Proven experience with SQL, General Ledgers, and Reconciliations is a huge plus
• Naturally Curious - Relentlessly pursuing to find the root cause of a problem, and willing to further expand their own knowledge & competencies.
• Proactive & Action-Oriented - Acts without being told what to do. Takes full ownership of work and proactively identifies problems. Striving to make the next day better than the last.
• Organization & Planning - Plans, organizes, schedules, and budgets time in a productive manner, allowing for a focus on key priorities. Knows the appropriate time to make the necessary trade-offs
• Collaboration - Excellent interpersonal skills and experience in highly collaborative environments
• Efficient - Ability to produce significant output with minimal wasted effort. Finds the path of least resistance to the problem definition, solution and execution
• Communication - Speaks plainly and truthfully. Communicates complex ideas in a simple & easy-to-understand way for any audience (e.g. engineering, finance, operational teams, executive team)
• Honesty/integrity - Doesn't cut corners. Does what is right, not what is politically expedient.

Why Wealthsimple?

🤑 Competitive salary with top-tier health benefits and life insurance

📈 Retirement savings matching plan using Wealthsimple for Business

🌴 20 vacation days per year and unlimited sick and mental health days

📚 Up to $1,500 per year towards wellness and professional development budgets respectively 

🛫 90 days away program: Employees can work internationally in eligible countries for up to 90 days per calendar year 

🌎 A wide variety of peer and company-led Employee Resource Groups (ie. Rainbow, Women of Wealthsimple, Black @ WS)

💖 Allocated number of Wellness Days that can be scheduled over the course of the year!

We’re a remote-first team, with over 1,000 employees coast to coast in North America. Be a part of our Canadian success story and help shape the financial future of millions — join us!

Read our Culture Manual and learn more about how we work.

Technology & Innovation at Wealthsimple

We believe the future belongs to those who innovate boldly. At Wealthsimple, every team member is expected to lean into new technologies, including AI, and tooling to rethink how we work, solve problems faster, and create even greater value. We're looking for people who are not just comfortable with change but energized by it. Our commitment is to build a company that evolves at the pace of the world around us, and we want you to help lead that future.

DEI Statement

At Wealthsimple, we are building products for a diverse world and we need a diverse team to do that successfully. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. 

Accessibility Statement

Wealthsimple provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs.