[Hiring] Senior Associate @EY

Role Description

The objective of this role is to oversee and manage the provision of Executive Assistant support (administrative and secretarial services) to allocated senior executives from a GDS location.

The Senior Associate is required to lead a team of Executive Assistants, working in a remote team environment, to deliver EA support to their allocated Executives (Partners and Directors). Core EA deliverables include:

• Diary management
• Travel management
• Event and meeting management
• Expense management and processing
• Client relationship management and support
• Email management
• CRM data management
• Timesheet management
• Tool support
• General EA support requirements as needed

The Senior Associate will work closely and in collaboration with the (onshore) GDS Liaison Coordinator to ensure that all EA team members are appropriately skilled and able to meet the expectations of their allocated executives.

Your key responsibilities

• Oversee and ensure the effective delivery of high-quality Executive Assistant (EA) support to identified/allocated executives.
• Manage internal and external appointments, team meetings, client meetings, events, videoconferences, and online meetings.
• Manage all aspects of travel as required/directed by each executive.
• Screen, action, alert, file, and delete email correspondence as required/directed by each executive.
• Coordinate client visits, events, mailing lists, and marketing data.
• Support executives with pipeline management, opportunity administration, and reporting within the CRM/Interaction systems.
• Collate and process all reimbursable expenses on behalf of allocated executives.
• Collate and enter weekly timesheet information as required/directed by each executive.
• Provide general administrative support as required/directed by each executive.

Qualifications

• Bachelor’s degree or equivalent
• Good command over English (written & spoken) is mandatory

Requirements

• Min 6 to 8 years of work experience, with at least 3 years in a supervisory role
• At least a year of experience working in a team environment handling virtual secretarial services is preferred
• Open to work in shifts

Benefits

• Continuous learning: Develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you: Tools and flexibility to make a meaningful impact, your way.
• Transformative leadership: Insights, coaching, and confidence to be the leader the world needs.
• Diverse and inclusive culture: Embraced for who you are and empowered to use your voice.