[Hiring] Senior Application Analyst @Mayo Clinic

Role Description

The Revenue Cycle Sr. Application Analyst is an expert in operational workflows and serves as a consultant to operations through designing efficient and effective technical flows to match best in class operations. Is able to consistently and effectively translate complex technical terminology into operational requirements that align to best practice technical solutions.

• Builds and maintains strong stakeholder relationships across multiple divisions.
• Collaborates with operations to determine objectives of Applications opportunities/requests.
• Documents business requirements to facilitate implementation of new or improved processes/systems.
• Challenges operations to think outside normal processes and promotes efficiency.
• Identifies business strengths and opportunities and offers recommendations based on best practice research.
• Plans and manages large projects, coordinating resources to implement software, hardware, programs, systems, or processes.
• Leads medium/large team efforts and provides operational and technical guidance to Applications staff.
• Provides detailed project design documentation, project plans, and process flows for leadership.
• Conducts and/or facilitates detailed and complex business analysis for large projects.

Qualifications

• Ability to work well in collaborative team environments.
• Functional knowledge of healthcare and/or revenue cycle required.
• Demonstrated customer-oriented service excellence principles.
• Ability and experience understanding end user workflow and technical components of that workflow.
• Self-motivated individual who can identify and resolve issues and advance personal knowledge.
• Demonstrated excellent interpersonal communication skills among facility customers and team members.
• A quick learner and excellent communicator of software and information technology.
• Proficient with word processing, spreadsheet, and email software applications.
• Ability to execute complex tasks through organization and detail-driven approach.
• Ability to present in a virtual setting.

Requirements

• Ability to competently perform all essential duties of the position, with or without reasonable accommodation.
• Demonstrated commitment to effective customer service delivery and integrity.
• Ability to work productively as a member of a team or work group.

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.