[Hiring] Senior Access Management Analyst IGA @GoHealth Urgent Care

Role Description

The Senior Access Management Analyst is responsible for managing and enhancing our Identity Governance and Administration (IGA) processes. This role ensures secure, compliant, and efficient access to critical systems across the Company and our network of urgent care centers. The Senior Access Management Analyst will collaborate with teams across the Company such as urgent care center teams, Operations, People, Finance, and IT to maintain a secure and efficient identity and access management (IAM) framework, supporting multi-market onboarding and application specific access management needs.

Qualifications

• Bachelor’s degree in computer science, Information Technology, or related field (Experience may be accepted in lieu of a degree).
• Certifications such as SailPoint Certified Engineer, Okta Certified Professional, or equivalent.
• 3+ years of experience in Identity Governance and Administration (IGA), including user lifecycle management.
• Strong working knowledge of IGA platforms such as SailPoint, Saviynt, or similar tools.
• Experience with IAM solutions such as Okta and Microsoft Entra, including workflows and integrations.
• Experience working in the healthcare industry with systems like EMRs (Electronic Medical Records) or other clinical applications.
• Knowledge of Active Directory, Azure AD, and cloud security best practices.
• Familiarity with NIST Cybersecurity Framework and Zero Trust Architecture.

Requirements

• Excellent judgment and interpersonal skills.
• Deep knowledge of Identity Governance and Administration (IGA) concepts and practices, including user lifecycle management, access certifications, segregation of duties, and access risk remediation in regulated environments.
• Strong skill in designing, implementing, and maintaining Role-Based Access Control (RBAC) models.
• Ability to integrate and manage access for SaaS, cloud, and on-premise applications, leveraging IGA platforms, SCIM-based provisioning, and standard authentication protocols (e.g., SAML, OAuth, OIDC).
• Working knowledge of healthcare and regulatory compliance requirements (e.g., HIPAA, SOX, GDPR) as they relate to identity, access controls, audits, and access certification programs.
• Strong analytical and problem-solving skills, with the ability to assess access risks, identify gaps in IAM controls, and recommend practical, compliant improvements in a fast-paced environment.
• Demonstrated ability to collaborate cross-functionally, partnering effectively with IT, People, Operations, Compliance, Finance, and application owners.
• Effective communication and documentation skills, including the ability to clearly document IAM processes, access models, and integrations, and to explain complex access governance concepts to non-technical stakeholders.
• Ability to drive continuous improvement and automation, applying judgment and initiative to enhance IAM efficiency, access accuracy, and governance maturity while supporting secure customer care operations.

Benefits

• Office Environment: Tasks may be conducted within a climate-controlled office setting.
• Physical Activity: The role may require the ability to lift, carry, push, or pull materials, supplies, and equipment (up to 15 lbs.). Duties typically involve a combination of sitting, standing, and walking, with frequent changes in position.
• Travel: Travel may be required, including travel between Company locations and out-of-town destinations as needed, up to 10%.
• Safety Equipment: May require the use of safety equipment for infection prevention.

Company Description

The Company and its affiliates, joint venture partners, and entities under common management are Equal Opportunity Employers. They do not discriminate based on race, color, religion, national origin, age, sex, disability, veteran status, sexual orientation, gender identity, or any other protected status under federal, state, or local law.