[Hiring] Scheduler @MeBe

Role Description

MeBe is seeking a Scheduler to join our rapidly growing learning center team! Under the supervision of the Scheduling Manager and with collaboration with other off-site operations teams, this critical role provides the operational and administrative support to our learning centers. This is a remote role, but candidates must be located in California.

About You

• You take pride in your work, pay attention to the small details and have a reputation for doing high quality work.
• You value transparency and operate with candor and compassion.
• You inspire others to be their best selves.
• You love to weave fun and laughter into whatever you do.
• Making a positive impact is what drives you.
• You value individuality and find yourself gravitating towards people with other interests who think outside the box, and push the status quo.

What You’ll Do

• Oversee scheduling processes of your assigned region(s).
• Manage schedules for all MeBe’s clients and services including but not limited to ongoing scheduled services, assessments, makeups, cancellations, sub-sessions etc.
• Maximize client authorizations, alongside optimizing providers' open availability to maintain efficient usage of both clients’ authorizations and providers' availability.
• Complete morning cancellation process by taking call outs and scheduling coverage.
• Assist with the production and delivery of ongoing reports related to scheduling and fulfillment of scheduled services.
• Approve hourly employee time cards and reconcile differences as assigned.
• Provide concierge-level customer service while interacting with clients and team members, and manage center phone system.
• Field calls for potential clients, and pass to FSL team.
• For current clients that wish to enroll in additional services (after school ABA/SLP, OT etc), gather information and send to our Family Success Team.
• Manage the upkeep of MeBe’s EHR system, CentralReach, by ensuring staff and client records are up to date, timesheets are completed, and staff corrections are completed in a timely manner.
• Work collaboratively with other MeBe Operational teams remotely as needed, such as IT, Authorizations, and Intake.

Qualifications

• Must be located in California.
• 2 or more years of ABA scheduling experience.
• Scheduling software experience, bonus points for experience with CentralReach.
• Intermediate understanding of Google Workspace, Gsheets, MS Word, Excel, IOS and email.
• Self-starter with strong organizational and analytical skills.
• Innovative with the ability to identify and solve problems.
• Dependable - more reliable than spontaneous.
• Detail-oriented - would rather focus on the details of work than the bigger picture.
• Strong, professional communication skills.
• Bachelor’s degree preferred.

Benefits

• Industry benchmarked, competitive pay.
• Hourly: $24- $29 depending on experience.
• 27 paid days off.
• Medical, Vision, Dental.
• Life, AD&D, Accident, Hospital Indemnity, Short Term Disability, and Critical Illness Insurance.
• Invest in your mental health with access to free mental health sessions.
• Protect your pet with discounted pet insurance.
• Secure your future with our 401k program.
• Monthly CEU Trainings and CEU reimbursement.
• Tuition discounts available to all employees through our University Partnerships.
• Expansive treatment spaces.
• Computer and work tools provided.
• Company sponsored, fun events for everyone.