[Hiring] SAP S4/HANA Business & IT Support @Baillie Lumber

Role Description

The Baillie Group, a leading hardwood lumber manufacturer, is seeking an experienced SAP S/4HANA Business & IT Support professional to join our team. This full-time position will provide first-line SAP support to our manufacturing facilities, yards, warehouses, and inventory operations. The ideal candidate is someone who enjoys combining technology, data analysis, and real-world manufacturing operations to solve problems and improve processes.

• Provide first-line SAP S/4HANA support to yard, production, warehouse, and inventory employees.
• Troubleshoot SAP issues and assist users with daily transactions.
• Support SAP Materials Management (MM) and Production Planning (PP) processes, including:
  • Inventory movements
  • Goods receipts
  • Production orders
  • Material consumption
  • Production confirmations
• Use Microsoft Excel to analyze SAP data, reconcile inventory discrepancies, and identify transaction issues.
• Maintain and improve Excel-based reports, trackers, and dashboards.
• Manage and prioritize support requests and escalate complex issues as needed.
• Support physical inventory activities and help ensure SAP records accurately reflect actual inventory.
• Support SAP mobile devices used in yard and manufacturing operations, including installations and updates.
• Assist with SAP training and maintain user documentation.
• Work with operations teams to understand issues and develop practical solutions.

Qualifications

• 1–3 years of hands-on SAP S/4HANA experience as a power user, key user, or support/helpdesk professional.
• Experience with SAP MM and/or PP and familiarity with Fiori applications.
• Intermediate to advanced Microsoft Excel skills required, including:
  • XLOOKUP/VLOOKUP
  • INDEX/MATCH
  • IF/IFS
  • Pivot Tables
  • Power Query
  • Conditional formatting
  • Data validation
• Ability to analyze large datasets and reconcile information exported from SAP.
• Experience in a manufacturing, warehouse, distribution, industrial, or supply chain environment.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Ability to communicate technical information clearly to both technical and non-technical employees.
• Comfortable working with frontline operations employees and visiting manufacturing facilities or yards when needed.
• Experience supporting mobile devices in a manufacturing or industrial environment is a plus.
• Experience in the lumber, timber, paper, building materials, or forest products industry is highly desirable.
• VBA/Macros experience is a plus.

Requirements

• Remote position with travel to Baillie Group facilities several times per year.
• Monday–Friday, 8:00 AM–5:00 PM EST.
• Competitive benefits package including health insurance, 401(k), paid vacations, and holidays.
• Minimum – Anticipated Maximum Pay: $60,000 - $75,000/year.
• Work directly with operations teams to solve real-world business and technology challenges.

Benefits

• Competitive benefits package including health insurance, 401(k), paid vacations, and holidays.