[Hiring] SAP Basis + Security Support Specialist @Sequoia Connect

Role Description

We are currently searching for a SAP Basis + Security Support Specialist:

• Provide daily operational support for clients' SAP environments.
• Manage and resolve daily operations issues based on tickets and incidents.
• Ensure all support operations adhere to established SLAs (Service Level Agreements).
• Maintain the stability and security of ongoing SAP operations rather than focusing on new implementation projects.

Qualifications

• Proven experience in SAP Basis and SAP Security.
• Strong background in operations support, managing tickets, incidents, and SLAs.
• Previous experience in implementation projects and architecture is acceptable, provided there is a strong willingness and capability to perform daily operations support.
• High-Performance Mindset: Resilience, emotional intelligence, and a focus on agile delivery.
• Technologist DNA: A deep understanding of the difference between "coding" and "engineering."

Requirements

• Focused on operations support for daily client operations, not implementation projects.
• Must have experience in operations support based on tickets, incidents, SLAs.
• Candidates can have previous experience in implementation projects and architecture.

Benefits

• Flexibility to support your lifestyle; this position is available as Remote.