[Hiring] Salesforce System Administrator @Pie Insurance - Contracts

Role Description

Pie Insurance is seeking a contract Salesforce System Administrator based in Brazil to join our agile Business Systems team. This individual will be a key technical contributor working within our Salesforce ecosystem, helping design, build, and maintain functionality that supports both pre-sales and post-sales operations — spanning marketing and campaign management through business development and policy writing to customer service, claims, and underwriting support.

This is not a passive ticket-filling role. We need someone who can translate ambiguous business needs into well-structured system configurations — operating intelligently, thinking critically about how changes ripple across our platform, and communicating clearly with both technical and non-technical stakeholders. You are the translator between what the business is asking for and how it gets built.

Salesforce is the core platform, and deep expertise there is non-negotiable. Familiarity with adjacent systems (such as financial or billing platforms) is a plus, but we expect Salesforce knowledge to be your foundation — you will have the opportunity to learn the rest of our ecosystem over time.

Qualifications

• 4+ years of hands-on Salesforce administration experience, including Sales Cloud and Service Cloud
• Salesforce Certified Administrator (ADM201)
• Strong written and verbal English communication skills; role requires regular cross-functional collaboration with U.S.-based stakeholders
• Proven ability to work independently in a remote-first environment and operate effectively with ambiguity

Requirements

• Demonstrated ability to translate business requirements into Salesforce configurations — not just execute tickets, but articulate why one design or delivery approach is better than another

Preferred

• Advanced Admin (ADM211) or Platform App Builder certification — either will significantly strengthen your candidacy
• Experience working with or alongside integrated platforms (billing, ERP, or financial systems)
• Background in consulting or agency work (e.g., Big Four, boutique Salesforce partners)
• Exposure to both pre-sales (marketing, campaigns, pipeline) and post-sales (service, support, operations) Salesforce use cases

Benefits

• This is a contract role.
• The position is fully remote and based in Brazil.
• Candidates must be authorized to work as contractors in Brazil.