[Hiring] Salesforce Billing SME @Software Technology

Role Description

• Planning and scheduling of resources, deliverables, execution, etc. as part of the Test Plan document
• Coordinating, end-to-end, all testing activities including developing QA/UAT Test Plan using structured testing methodologies
• Creating Test Scenarios and reviewing test scenarios created by testers
• Confirming Test Scenario approval by Business Analyst and Development
• Creating and executing test cases
• Tracking and reporting on test results and defects
• Escalating and resolving issues and risks
• Coordinating the test environment
• Hosting defect meetings
• Creating test sign off documents
• Partnering with Automation and Performance Leads and Testers to identify test cases for automation scripting or flows for performance testing
• Creating process and business flow diagrams, use cases, story boards, training documents, and job aids for end users and business users using Microsoft Visio and PowerPoint
• Supporting and maintaining the applications on Salesforce.com to ensure optimal performance
• Serve as an integrator between business needs and technology solutions

Qualifications

• 5+ years of experience in Salesforce Billing
• Solid experience with Salesforce integrations across multiple Salesforce cloud modules (Sales Cloud, Revenue Cloud/Service Cloud/Commerce Cloud)
• Good understanding of advanced Billing system operations on transactions such as: Payments, Refunds, Credits, Debits, and General Ledgers
• Ability to read and understand underlying and dependent architecture of Salesforce Billing and apply that knowledge in testing
• Thought leadership and execution/implementation of ETE testing solutions for Billing related operations
• Strong analytical and problem-solving skills
• Strong verbal and written communication and interpersonal skills
• Solid experience with estimation and prioritization
• Ability to implement robust and efficient test data generation techniques to expedite overall testing process
• Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a team to deliver exceptional results in a rapid-paced agile implementation environment

Requirements

• Familiarity with Salesforce CRM modules – Sales Cloud/CPQ/Billing
• Hands-on experience developing automation frameworks from scratch using UFT, Selenium or any commercial testing tool
• Knowledge and experience developing strategy and implementing test automation in collaboration with Business teams and functional SMEs
• Working regular US business schedule with flexibility based on project needs, occasional over-time
• Completing tasks, including over-time work if necessary, on short notice

Company Description